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147% insurance premium increase!!!!
My insurance premium jumped from $197 to $477 without any notice. Healthy Paws claims they emailed me, but I never received anything—and of course, I can’t prove a negative. They charged me the higher premium for four months before I caught it, and when I called, they stated they wouldn’t issue a refund because “my dog was covered.” In all the years I’ve had this policy, I filed one claim. Out of an $800 vet bill, they paid $140. Honestly, don’t waste your money. You’re better off putting those premium payments into an interest-bearing account for emergencies. For me, dropping this policy means saving over $6,000 a year.
Insurer: Healthy Paws
By: A H
good experience
it was helpful and clear but could use more information
Insurer: MetLife
By: Vs
When I talk with a represetative they…
When I talk with a represetative they are wonderful. I am a senior and I have a great deal of trouble working with the sign in email and password.
Insurer: MetLife
By: MARY LEE PRATT
Excellent processing
The protocols for claims is very straightforward. People taking care of the claims are working on them carefully and rapidly. I appreciate all the efforts. Thanks so much!
Insurer: MetLife
By: R. Bryant
Easy and straight forward
Easy and straight forward
Insurer: MetLife
By: Jane Aba
A very good experience
Amanda was amazing, answered all of my questions, nice to know she is available for us if we have anything else to talk about.
Insurer: Fetch Canada
By: Mary Charlton
Easy online application
Easy online application
Insurer: MetLife
By: Sharai Amaya
Good Employer Sponsored Plan
Good deal and easy registration for pet insurance offered through my employer.
Insurer: MetLife
By: Tyler Fink
Fast process time
Time to process and pay out the claim was extremely fast! I have had nothing but good experiences with MetLife Pet Insurance and will continue to use them in the future.
Insurer: MetLife
By: customer
Competitive Rates, But a Frustrating Claims Process
I chose MetLife because of the competitive rates they offered after my previous pet insurer drastically increased premiums. Unfortunately, the transition has been frustrating. Several vet visits and conditions were classified as “pre-existing” simply because they were covered under my prior policy. On top of that, every claim has been delayed, repeatedly requesting additional documentation—specifically the veterinarian’s SOAP notes. These notes have been submitted multiple times for each claim, yet the process stalls. Either the notes are difficult for MetLife to interpret, or there’s a systemic issue. If your claim isn’t extremely detailed and prescriptive, expect it to be denied.
Insurer: MetLife
By: customer