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The claims process is very easy
The claims process is easy, streamline and painless. The customer service team is kind, knowledge and helpful
Insurer: MetLife
By: Lisa Wright
Easy sign up and explanation
Easy sign up and explanation
Insurer: MetLife
By: Nicole Crisp
This is a cheating company!!!
If the system allows, I would give zero or negative score. This is a cheating company. You will never be able to get any reimbursement for any claims. Here is what happened to my case, 1) They keep on asking for more dcotor documentation, but they never told you what was more required. Yeap, they just wanted to run out of 90 days and drop the case 2) Secondly, they never review the case carefully. After I pointed out why the items on my claims not qualified, they admitted there were some mistakes on their side. However, they changed mind again on my first claim because it was barely out of 90 days because of #1. Who gave 5 starts???
Insurer: Healthy Paws
By: Pete
Quick response
Once the claim was accepted, your response was very quick, much appreciated.
Insurer: Healthy Paws
By: Mary
Great customer service
Great customer service Paid the claim quickly and Fairly
Insurer: Healthy Paws
By: Michael Guziewicz
Worth the Wait
Uploading supporting documents took a bit of coordination via fax so was finally able to email records and then the claim was reviewed/settled in a fair timeframe. If faxes are still a way to receive medical records I wish there were a better way to confirm receipt of records btwn Pumpkin and my vet. In the end, it all worked out!
Insurer: Pumpkin
By: K.Hooks
I’m very pleased with MetLife Pet…
I’m very pleased with MetLife Pet insurance great customer service and knowledgeable. Very friendly voices on their end.
Insurer: MetLife
By: Sandra Short
Good No Pressure Experience
My representative was very polite, personable and professional.( Manny) Thank you!
Insurer: Nationwide
By: Dorothy Webber
Quick Process!
Fast and simple service
Insurer: MetLife
By: Alison Gadient
Latte insurances
Fast and seamless UI and quick estamintes and coverage
Insurer: MetLife
By: Oscar Pedroza