216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The timeliness of settlements is…
The timeliness of settlements is standard yet the settlements are not explained on the nature of it and why.
Insurer: Embrace
By: Don W.
Best decision I ever made for my dog
Best decision I ever made for my dog. Affordable. Easy to submit claims. Quick turnaround. Wide coverage. Thank you.
Insurer: Pets Best
By: Debi Naccarto
Easy to talk to customer service reps
Easy to talk to customer service reps. Pleasant and knowledgeable.
Insurer: Sonnet
By: Jason Hanley
Ridiculous reason about preexisting conditions and refusing reimbursement
This October, I submitted a claim about hoarse voice for my cat. They refused my claim and stated my cat had eye discharge last November according to the medical history so they extended the preexisting condition window of upper respiratory infection. That completely makes no sense! Because last year when we took our cat to the vet and mentioned he has some eye discharge. And the vet explained to us he was newly adopted, and there might be many possible reasons for that such as new environment or new food, no need to treat and the cat was in good condition. However, the claim adjuster made the decision only because of the eye discharge. A lot of diseases can lead to eye discharge. Will they attribute the symptom to all those diseases? Then they replied if we wanted to submit an appeal they need a statement from the vet to provide the evidence that eye discharge was not related to URI. WHAT?!!! They don't have any logic and asked us and vet to spend more time to prove ourselves. BTW, the price increased a lot for a new year
Insurer: Embrace
By: Shelly
Company that you can trust 100%
Embrace took care of my concern right away once they found the problem.
Insurer: Embrace
By: Carlos
Absolutely easy to do
Absolutely easy to do. Just follow on screen prompts and I'm done!
Insurer: Embrace
By: Projectorist
Easy and timely
It’s very easy to submit a claim, and claims are approved timely!
Insurer: Fetch
By: Mary A
Easy and quick reimbursement
The reimbursement was quick and easy. It only took 4 days to get my refund. I’ve never had pet insurance before, but so glad I have it with our puppy. ER visits aren’t ever fun, especially during the holidays.
Insurer: Embrace
By: Shannon Williams
Can't go wrong with Sonnet
I have no qualms recommending Sonnet to anyone and everyone. Every interaction I've had has been great.
Insurer: Sonnet
By: Deron Engbers
Easy to navigate and user friendly website
The website is extremely easy to navigate and user friendly in the process of submitting a claim.
Insurer: Embrace
By: Michael Gutierrez