217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simple platform and ease of use.
Simple platform and ease of use.
Insurer: Embrace
By: Troy
They don’t message back when you…
They don’t message back when you message in on the app with questions about how they handled the claim and breakdown. I have written to them at least twice inquiring about two different topics and have never received a message back
Insurer: Embrace
By: Elisa
Very grateful for Pets Best!
Such fast turn around and a wonderfully easy process to file a claim!
Insurer: Pets Best
By: Kristie Summerrill
So easy to send invoices for wellness
So easy to send invoices for wellness
Insurer: Embrace
By: Jean
Excellent service
Our Fur baby had sudden onset of glaucoma and we needed to remove his eye. The hospital and vet did not do direct billing, so we had to upload the documents etc on the Pet plus portal. It was easy and convenient. They reimbursed within 3-4 days of submission. Customer service was easily accessible and very helpful. . Pets plus made the ordeal bearable with their professionalism.
Insurer: Pets Plus Us
By: Raj
Great company and staff! Best choice I ever made.
When I have to deal with Embrace staff regarding a claim they are very courteous and helpful. It has gotten so easy to submit a claim compared to when I first choose Embrace as my pets insurance company. They are staying up with the times as far as technology available to make it easy on us. Great Job Embrace.
Insurer: Embrace
By: Dale Marie
Claims are given immediate attention
I appreciate the expeditiously manner in which claims are addressed.
Insurer: Embrace
By: Sharon Vann
Ease of use
Ease of use, customer service, and timely payment. Very easy to work with - wish all insurance companies were like this!
Insurer: Embrace
By: Brian Vervynck
Denied Claim - Dog ACL Tear
My dog was limping after long walks so I assumed something was wrong. I prepared for the worst by getting insurance in June 2024 that cover hip dysplasia and knee surgeries. My dog needed a TPLO surgery, it took place in November 2024. Surgery went great and filed the claim. December I call to check on the funds, Pets Best says, "You have to wait 6 months before any surgical procedures can be claimed. You are 1 month to early!"
Insurer: Pets Best
By: Walter Wilson