217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Josh
Josh, was great and very positive and kind. Very knowledgeable. Such a treat to work with.
Insurer: Fetch
By: M Dk
Exepchinal customer service
We researched many insurance company's and when we called fetch insurance Amanda Mello answered I was not sure about alot of things she was very polite and honest with all the things I was concerned with and came up with a plan that was most suitable for my dog Leo at a reasonable price that I was comfortable with the help she gave me and my wife made us choose fetch insurance thanks again Amanda for all your help I recommend fetch to any other pet owners that love there pet as much as we do thanks again Herb &Teresa
Insurer: Fetch Canada
By: Herb Dobson
Very hard to get claims approved
Very hard to get claims approved. Very dissatisfied. Much easier with my other dog’s insurance. And they about doubled the new year premium. Probably going to drop them for all the frustration.
Insurer: Embrace
By: Larry J
You actually get to talk to a person.
You actually get to talk to a person. And they are knowledgable and caring Fast claim reimbursement ! Prudent is great
Insurer: Prudent Pet
By: Intelligentwmn
Easy Claim Process
My dog’s claim was processed in a user friendly app. The claim was paid and check sent promptly.
Insurer: Embrace
By: customerDD
Excellent Customer Service
Speaking to Stephanie over the live chat and then over the phone was a pleasant and helpful experience. She was very knowledgeable and answered all of my questions promptly. It's clear the agents have a robust understanding of the policies they offer and are very capable of answering any questions or concerns brought forward. I had very specific questions as a Veterinary student regarding the coverage as it applies to my personal pet, and Stephanie answered all of them gracefully.
Insurer: Prudent Pet
By: Serenity Mallon
Very easy to file a claim, extremelyfast payout!
Wow! SO impressed! Our poor pup became horribly sick after a brief boarding experience. I submitted the claim and found it very easy. Just scanned in my receipts and posted them to the Embrace website. Because it was our first claim, they had to get all her medical records. They kept us informed the whole way, and the payout to my bank account was very quick. Dang! My dog has better health insurance than I do!!
Insurer: Embrace
By: Carolyn
Claim responded to very quickly
Claim responded to very quickly. Much appreciated during the passing of my cat.
Insurer: Embrace
By: Owen
This is my first experience with pet…
This is my first experience with pet insurance. I did some light research and settled on Embrace. I submitted my first claim feeling really good, it was denied. I was super annoyed and harsh in an online review forum about it. After multiple back and forth with my adjuster, who had some great suggestions, I was able to get a partial refund of just under $1000.00..so, I was left feeling much better about that outcome and plan on finding that review and updating it.
Insurer: Embrace
By: Stephanie
Up until now we never had a claim
Up until now, we had Embrace insurance for our rescue cat. For three years, we had no claims and the cost per year was about $400. This year, the cost just about doubled, and we did have a claim with only two weeks left of our policy, as we decided not to renew. Our cat seemed to have issues walking up stairs, couldn't jump up on a chair, etc., so we had to take her to the vet. After x-rays, blood work and a shot, the bill came to $850.00. We submitted the claim and was only rewarded $102.00 for what we thought was a bit low for the standard treatment of one visit to the vet. Not ever having a claim for as long as we had the insurance, we thought we should have had a better settlement. It was, however, easy to submit a claim and the response was very quick.
Insurer: Embrace
By: Noel Voroba