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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amanda was very pleasant and helpful…
Amanda was very pleasant and helpful when asking questions about the policy.
Insurer: Fetch
By: M Marie
Good customer service and answered…
Good customer service and answered questions as I need it.
Insurer: Embrace
By: Jason
If I could give negative stars I would
If I could give negative stars I would. I had numerous calls with my salesperson, with assurances that every service I anticipated would be covered. He sent me cute pics of his adopted pup blah blah. We submitted at least 20 claims every one of them was denied. Vaccines, spaying, routine check ups. I reached out to him by email and calls and never got a reply. I made a separate call to cancel the policy and just discovered it was never canceled!!!! CRIMINALS. What a scam!!!!
Insurer: Embrace
By: cynthia fraley
Embrace has great service
Embrace has great service. Fast and very helpful. It’s very impressive every time.
Insurer: Embrace
By: Peg Neuhauser
Emergency surgery experience
I have had Healthy Paws now for 9 years and they have always given us great service. This time my dog had emergency surgery and the bill was about $8000 in total. I submitted my claim to Healthy Paws and in less than 2 weeks my claim was approved and I received my check. If I had direct deposit set up with them it would have been even faster! I highly recommend Healthy Paws to anybody needing pet insurance.
Insurer: Healthy Paws
By: Daniel Rutherford
Painless claim process
This is my first claim and thus far the process went well!
Insurer: Embrace
By: Karrema
Embrace was quick and efficient dealing…
Embrace was quick and efficient dealing with the claims.
Insurer: Embrace
By: Gabrielle McClarty-Roberts
Super easy to file a claim and fast…
Super easy to file a claim and fast response on claim.
Insurer: Pets Best
By: Jim Macaulay
Yanelly is a STAR employee!
Yanelly was not only helpful, but knowledgeable and friendly as well. She solved my problem, provided me information about my USAA easy access mode, and made me feel comfrotable about processing my claim.
Insurer: Embrace
By: Diane
Fetch has the best customer support and…
Fetch has the best customer support and sales in the Pet Insurance industry. We love working with them because they are so passionate, caring, and have the most comprehensive plan in the market. Fabrice really helped us out in getting the best coverage for our puppy.
Insurer: Fetch
By: Ryan