222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of submitting claim
Ease of submitting claim. Reasonable time frame for review and reimbursement
Insurer: Fetch
By: Jim
Very Satisfied
Submitting claims and receiving payment from Spot is easy, efficient, and quick. Wish I had started using Spot a long time ago!
Insurer: Spot
By: Kathy Dearmas
Bonnie was very helpful with correcting…
Bonnie was very helpful with correcting my claim mistakes. She was patient and answered all my questions, except coverage, but that's not her job.
Insurer: Fetch
By: Ellen Plaine
Filing is difficult as I have been…
Filing is difficult as I have been asked to provide records other than a detailed receipt from my veterinarian
Insurer: Spot
By: Jeri Martin
Filing Claims is awful, request excesive amount of information for small things
My company moved from Nationwide to MetLife this year and it has been a AWFUL experience. Its been 1 month since I filed my claim and I weekly get emails of them asking for more information on a simple straight forward short vet visit. They have medical records, charts, receipts and continue to ask for something new each week. No one has ever been available in their "Chat" online feature. Some how my plan is more expensive and the coverage is nonexistent. Would not recommend to a friend. The only reason Im giving a star is because the lady that set up my plan initially was very nice on the phone. It was all down hill from there though.
Insurer: MetLife
By: Kristina
It is easy to submit claims
It is easy to submit claims. If I have a question, Someone was able to answer it.
Insurer: Spot
By: Julie Baker
Easy setup
The application process was relatively simple. Navigating the website is straightforward.
Insurer: Fetch
By: Gregory Bromund
So easy during a super stressful time
So easy during a super stressful time. My dog is a pure breed which means lots of unknowns. This year was the unknown year of injuries & surgeries & Spot was amazing. My only regret was not doing this before but honestly this is the first time we needed such big stuff in 6 years. Insurance is definitely a must and Spot made it all so easy and affordable and no stress. Submit bill & wait & then reimbursement. Thanks Spot!
Insurer: Spot
By: Noelle
Sonoma Cat Dad
I have been a loyal customer of Pets Best pet insurance and Arroyo Veterinary Hospital for several years, and I couldn't be happier with the coverage and care provided for my beloved pets, Mia and Felix. From routine check-ups to unexpected emergencies, Pets Best has consistently offered reliable and comprehensive support. The claims process is straightforward and hassle-free, allowing me to focus on my pets' health rather than paperwork. The customer service team is always friendly, knowledgeable, and ready to assist with any questions or concerns. Thanks to Pets Best, I have peace of mind knowing that Mia and Felix are protected and well-cared for. I highly recommend Pets Best to any pet owner looking for top-notch insurance coverage.