217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome Company!!!
Pets Bets gets Exceptional scores from me all around. Filing a claim is super easy, understanding the payout/deductible system is also easy; but if you need help, friendly and knowledgeable customer service is always there to help. Monthly prices, plan options and deductibles cannot be beat! Create the plan that works best for you and your pupper (pet). Very, very happy with Pets Best!
Ms. Rebbeca Walton
Ms. Rebbeca Walton took the time to go over all the questions we had and answer our concerns in a friendly and professional ways.
Insurer: Prudent Pet
By: hoolyheartyahoo.com
Very Poor Company
MetLife denied my claim for vet recommended testing costing $2488 for my new rescue dog. MetLife sent me a short note saying my dog's issue was pre-existing based on notes prior to my taking in the rescue. I had received no information on the dog, purchased MetLife before my first vet visit but they found information from the previous owner's vet (that I did not have when I purchased the insurance) and refused my claim.
Insurer: MetLife
By: Brett
Easy, Fast, Satisfied
I've been a client of Pet's Best for 2.6 years. We have a boxer who has severe allergies. We see our dermatologist/veterinarian on a regular basis. The claims are easy to file electronically, they are processed quickly and I am always satisfied with the explaination and payment. I highly recommend Pet's Best to anyone looking for affordable coverage for their pet. We also have a policy for our cat.
In our time of need Pets Best came thru!!!
Our dear sweet Golden was diagnosed with lymphoma right after Thanksgiving. Pets Best has been awesome at covering the claims as I am submitting them. We are so happy we chose Pets Best! We also had one of our other Golden‘s suddenly get bloat and Pets Best came through for us then too! The surgery was astronomical and they covered 80% according to our policy and we had no problem getting paid.
Insurer: Pets Best
By: Kim
Perfect pet insurance
Easy registration and easy claim
Insurer: Pets Best
By: MOHAMMAD
It was simple and straightforward when…
It was simple and straightforward when it came to the enrollment process!
Insurer: Fetch
By: Destinee Brown-Futch
Condolence Card
When I called to cancel my pet's insurance after I lost my pet, Steven comforted me after hearing about the my lost. I also received a condolence card from Steven about a week later. It was unexpected and really appreciated what Spot treat customers. Really Thanks to Steven and Spot. Thanks!
Insurer: Spot
By: Myong Meyers
GREAT CUSTOMER SERVICE. We have had Figo for our two dogs for…
We have had Figo for our two dogs for almost 6 years. They are very quick to review and reimburse claims. Pet Cloud makes filling claims easy and quick. Customer phone support was helpful when I had questions about a cancer treatment that was recommended for one of our dogs. When they didn’t know the answer right away they investigated and called me back with the correct information.
Insurer: Figo
By: D. Lopez
Why do you care?Just put him to sleep. He's OLD
I see others have already written the harrowing reviews of Nationwides' new 2024-2025 Face! Nationwide basically is saying,"just put that old dog to sleep." I had great insurance for him for 10 years through Nationwide. But it was not clear once he turned 10 that the new policy doesn't cover office visits. Just accidents. By the way, bone caught in throat is not an accident. The new Nationwide policy offered allows me to pay premium, deductible and office visits.Oh, I do get flea/heart pills, but not even veteran visit. If you are taking him to the vet, it better be to put him to sleep, because that's covered. A vet's diagnosis/prognosis is not covered. So you better be a vet, or just put him to sleep because an educated owner is not welcomed at Nationwide. My dog was gagging at night. Vet prescribed Prilosec. It solved his issue almost immediately: after 3 days little occurrence, after 10 none. NONE! Vet did rule out cancer, esophoghus obstruction, and blood work. But according to Nationawide, I was not supposed to have taken him to the Vet. They would gladly have paid for me to put him to sleep, but not for the office visit. I understand the ex-ray & blood tests were not covered, but not even the office visit? So if he's limping, just put him to sleep! A vet could tell you if it's arthritis (not covered) or a broken bone (is covered.) But don't bother, just put him to sleep. He's old. That's the message. You can't go to the vet to find out what it is, and then decide. It's just "he's 10 and it's time for him to go." In the meantime, I left Nationwide, and went to Figo (Costco). Yes, I loaded up the coverage. But at least the vet visits are allowed and covered. The message at Figo appears not to be "just put the old guy down." It's more like, here are 3 plans. Choose the one that will give your dog a quality of life and will allow you to sleep in peace. Shame on you Nationwide!!! Shame on you! It's not about the money, it's about the decency, the products you are selling, the compassion that is non-existent.
Insurer: Nationwide
By: Kathleen Brandt