222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and Quick Claims Process
My pets' veterinary claims are always processed timely by Pets Best. It takes a few minutes to file the claim online. Acknowledgement and feedback are provided quickly.
Clear and easy to use website
Clear and easy to use website. Very straightforward instructions to submit claims. Prompt response.
Insurer: Embrace
By: Lori
I found out my dogs coverage had lapsed…
I found out my dogs coverage had lapsed 2 months ago on 2-28-25 not from Nationwide but from Walmart when I tried to get a discount on his prescriptions. I was told a letter was mailed when my credit card payment was denied 1-28-25 but I did not receive it. My card had been compromised so I missed changing this auto payment to Nationwide. You’d think Nationwide would want to email me and let me know of this payment error to keep me as a customer. But no email was sent nor was a phone call made eventhough you have all that info. I’m shocked I didn’t even get a notice to re apply. This could’ve gone on for months. Since I wasn’t notified I did not have a chance to reinstate my old policy. Now I have to reapply and wait for 2 weeks to make sure my dog is covered. Very poor way to treat a valued customer. I’d like to be reinstated without waiting.
Insurer: Nationwide
By: Diane
I received exceptional service today…
I received exceptional service today when I called to obtain a quote and add two more cats to my plan. The representative was helpful and knowledgeable about the various plans, showed compassion for animals, and expressed interest in learning about my pets. He thoroughly explained everything and even made me laugh. It was a delightful experience to receive such great customer service. Thank you for your assistance today.
Insurer: Nationwide
By: Ann Browning
Kevin was wonderful!
Kevin was wonderful! Thank you so much for handling my new pet enrollment!
Insurer: Nationwide
By: customer
The process was quick and efficient
The process was quick and efficient, and the plans seem affordable
Insurer: Nationwide
By: Babka’s Dad
Paid my vet fees as agreed to fast
Paid my vet fees as agreed to fast, simple and effortlessly. I would recommend Spot Insurance to anyone with a puppy they love--Thank you Spot!!!
Insurer: Spot
By: Richard Klages
Great Customer service and the speedy…
Great Customer service and the speedy turn around claim reimbursement is awesome. I was reimbursed within 3 days. I have a background in HR and man oh man I've never seen consistency like this ever. Thank you for helping me take care of my furrbies.
Insurer: Spot
By: Ma Xiong
Has what I want for a reasonable price
Has what I want for a reasonable price
Insurer: Nationwide
By: customer
Quick and easy reimbursement
Quick and easy reimbursement
Insurer: Spot
By: Jasmine