217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Spot Canada
By: Nomu Desu
10/10, no notes
I have zero complaints about Spot. In fact, I swear by them and strongly recommend. They process the claims really efficiently; one time, I submitted a quote for pre-approval on a Wednesday night and on Thursday morning I had the pre-approval letter. It’s very easy to get someone on the phone too and they’re all helpful and friendly.
Insurer: Spot Canada
By: Stephanie Hansen
Super easy interface to file my claims
Super easy interface to file my claims, and quick processing. Thank you
Insurer: Embrace
By: Daniel Murdock
PetsBest is the Best
I almost always procrastinate and don't file for claims until the end of the year, however PetsBest is still very responsive and provides feedback within days. Everything that I felt should be covered is covered under my plan and we always meet deductible. If you have a fur baby let the team at PetsBest handle it they will make it right!!!
Pet owner
Excellent service. Claim process quickly. I’m very satisfied with Pet insurance Met Life. I highly recommend to pet owners should buy pet insurance for your pets with MetLife.
Embrace is always so nice
Embrace is always so nice, polite and helpful when I call them.
Insurer: Embrace
By: DONNA HENDERSON
Rebecca was great
Rebecca was lovely to work with and made it all so simple! Loved talking to a person instead of clicking boxes online. Felt. Much more personal. Thank you!
Insurer: Prudent Pet
By: Courtney
embrace is horrible
embrace is horrible. our dog had giardia from the shelter we rescued her from 11 1/2 months ago. during that time, embrace claimed any type of upset stomach was due to her having giardia months ago and each time she had an upset stomach, they would extend giardia as a pre-existing condition 12 months (IM NOT MAKING THIS UP. IT'S INSANE). she hadn't had any stomach trouble for 11 1/2 months. she then got 2 very serious vaccines and had an upset stomach for a day (which our vet said is extremely common). embrace is telling me this is because of giardia and that they're extending the pre-existing definition of giardia another 12 months. they won't return any of my calls. i would never ever recommend them to anyone. i plan on leaving if they don't resolve this and i hope no one ever uses them. there are so many better alternatives.
Insurer: Embrace
By: Graham Dietz
Great service!
Our new puppy got sick on Christmas day and gave us a gift of a hefty emergency hospital bill! We were lucky it was also the day when our sickness coverage started. The customer representative I spoke with before submitting the claim was extremely helpful and very nice. They advised that the first claim could take up to 30 calendar days, but our claim was completed twice as fast (and only took longer because the hospital double-charged us for one item). Every day I logged into the app, there was some update. I am really impressed by the efficiency of the claim adjuster. I think we made a great decision by choosing Embrace for our puppy.
Insurer: Embrace
By: Jovita Adjabeng