217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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All of the service representatives I…
All of the service representatives I spoke to regarding my most recent claim were extremely helpful, courteous, and polite. I'd say the Prudent Pet Service Reps are very professional and top class people. Not something that is very common now-a-days and is very much appreciated by customers.
Insurer: Prudent Pet
By: Angie
easy and expedient claims process
we really appreciate the ease that we have in submitting claims online and the expediency in resolving them. Very impressive!
Insurer: Embrace
By: Trish Woods
Very responsive
Very responsive. Quick to process claims and fair in their reimbursement. Highly recommend!!
Insurer: Spot
By: Nancy Burdick
Thank you Embrace
Thank you Embrace! You have been a life saver for Rilee. Your staff answers questions and is patient with our inquiries! Great company! Thank you again!
Insurer: Embrace
By: Kathy
Monthly payment tripled
I have been with this company since the 90's. My recent experience has been nothing short of a horror show. I have had a small mixed breed since 2013. Accidentally, my vet sent a document stating my dog was a bulldog, and my monthly payments went from $186 to $486. It is now 3 weeks later, seven emails from my vet stating their clerical error, 5 customer service agents at Healthy Paws (useless), two customer service liaisons at Healthy Paws (broken promises), and my monthly payment is still $486. Tomorrow, I will make my eleventh phone call to a Healthy Paws useless agent, telling my entire story again because this company doesn't allow you to speak to the same person and I probably will get nowhere. There is no one I can call to fix this problem. After my 15-year-old dog passes, I will never go back to this company. There are plenty of dog insurances out there.
Insurer: Healthy Paws
By: Caliope Archon
Reimbursement was done very quickly.
Reimbursement was done very quickly.
Insurer: Pets Best
By: Matthew Rinker
Slow website
Slow website. If I am paying just for illness and not for wellness at this rate, I am cancelling asap.
Insurer: Fetch
By: Marci
Reps are personable and true. Cheap, Effective, Reliable.
Reps are fantastic to work with. Very personable and do not give the "corporate insurance" vibe. They allowed you to make the plan that works best for you and their turnaround time to get you reimbursed is within a week, which is fantastic.
Insurer: Prudent Pet
By: njstrickleroutlook.com
Delaney
Your young lady named Delaney was so informative and helpful. Just the way a customer service representative should be to make a good impression on a new customer. She was very informative and helpful answered all my questions in such a nice manner. If she is any indication of how your company works, I already love it.
Insurer: Prudent Pet
By: Sandra Mellen
Always there when my dog need it
Always there when my dog need it
Insurer: Pets Best
By: william martinez