217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Knowledgeable, friendly staff
There was no wait to get to a representative. The agent I spoke to on the phone had a polite, friendly tone and answered all of my questions. She was easy to understand, did not put me on hold, and was able to quickly respond to specific inquiries I had regarding documents I sent in on different days. I ended the call understanding how my policy works better. If all representatives were like the one I spoke with, customer service would never be a frustrating experience anywhere! Top marks from me, a former customer service rep.
Insurer: Prudent Pet
By: Vince F.
Pets Best
Pets Best has been my insurance for 4+ years. They make it very easy to put a claim in. They keep you posted on the process which is done in a timely manner. I have not had any issues with them. My only complaint is that the premiums have increased each year 20-40%.
Honorable mention
We’ve been with Embrace 4 years and are super happy with this company!! Pros: They pay everything except pre-existing related issues, no hassles! Quick remittance unless charges go under review-then it takes quite a while, but they still end up paying! Cons: Just wish the premiums weren’t so high, or that there’s a $650 max on wellness. (We could use more with prescription dog food needed every month…)
Insurer: Embrace
By: Nikki Briscoe
Prompt customer service
Prompt customer service. I already recommended two people who have since then become your members with their pets
Insurer: Spot Canada
By: Sonika Behl
I am glad that I took Spot Pet…
I am glad that I took Spot Pet insurance. Easy and quick claiming. I would definitely recommend it to my friends.
Insurer: Spot Canada
By: Aswini Rameshbabu
Healthy Paws for the Win
We have had Healthy Paws for our dog since we adopted him from the humane society when he was just a puppy. We decided to get insurance for him after the amount of money we spent on our first two adopted dogs toward the end of their lives. We figured one catastrophic event is all it would take to make it worth our while. We were correct! The first few years of his life we did not even meet the deductible - which was fine, that meant we had a healthy boy on our hands. Recently Lemmy (our dog) developed a limp that would not go away. We discovered he had a torn cruciate ligament in his knee. I did not do any calling ahead of time to make sure it was covered - which had me nervous. No need to be - Healthy Paws covered 80% of the surgery (minus our deductible) and all costs associated with it - except the exam - which is the plan we are signed up for. The premium has risen slightly every year with age, but that is to be expected. We love Healthy Paws!
Insurer: Healthy Paws
By: Corinne
Our dog dislocated her hip
Our dog dislocated her hip recently. Her vet visits and bills are numerous. Luckily Healthy paws was quick to respond to our claims and send our reimbursements. I’m so grateful we kept this insurance since she was a puppy because accidents happen no matter how cautious we are.
Insurer: Healthy Paws
By: May
Spot is a must!
Spot has been amazingly helpful, taking away the worry of am I going to be able to afford this visit, to being able to just focus on my cat's care. I've been recommending Spot to all my friends with pets, will never not have Spot Pet Insurance for my fur kids!
Insurer: Spot
By: OCLime