217,508+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,508 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,806 reviews

4.9
Healthy Paws

11,102 reviews

4.9
Fetch

5,441 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,873 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 22, 2025

I pay $125 per month

I pay $125 per month, they covered $50 of the vet bill for well visit and did not cover the bortella vaccine. This is a requirement for dog boarding. I think this has become a very greedy company. I am afraid if there is a larger problem and they will over much less than expected. Disappointing company.

Insurer: ASPCA

By: Less than expected

January 22, 2025

Thank You Pets Best!

I've had PetsBest for 4 years now for peace of mind. I've never had an expensive emergency or claim until now and was so worried about the cost and if insurance would really work to support. It took about 10 days to receive the processed claim response from my dog's emergency surgery. I'm so thankful for the coverage and ease of working with PetsBest. I'll share this news with everyone I know and stress how important it is to have coverage. It really helped! And my dog is recovering well! I'm happy!"

Insurer: Pets Best

Veterinarian: Austin Veterinary Emergency and Specialty

By: Kristie

Useful
January 22, 2025

Easiest Website to work on

Easiest Website to work on - never a problem

Insurer: Embrace

By: Mary Ellen Wack

January 22, 2025

Very easy to use the website and to…

Very easy to use the website and to upload and action a claim! The process was quick and I received a response quickly

Insurer: Pets Best

By: Olivia Hotar

January 22, 2025

Wonderful!!

I’ve been a Pets Best customer for 2 years now, and I can confidently say they have been absolutely wonderful. They’ve covered everything included in my plan without any issues, and their claims process has always been smooth and straightforward. Knowing that my dog is protected gives me incredible peace of mind, and I truly feel like they care about their customers and their pets.

Insurer: Pets Best

By: CC

January 22, 2025

Mrs

I’m very happy with payment received for our dogs BOAS surgery

Insurer: Pets Best

By: Anita

Useful
January 22, 2025

Find a different pet Insurance company

I paid my premiums EVERY MONTH for over 2 years. Difficulty with online claim filing (unable to upload documents) left me with 2 years of no help with vet bills. Finally customer service gave an email address. After spending hours sending all my ITEMIZED INVOICES FROM THE VET OFFICE, the claim was denied stating the invoices needed to be itemized??? I inquired about getting which invoices were unacceptable. Only response was that they were not itemized. APPARENTLY I HAVE DONATED $1000 TO PETS BEST IN THE PAST FEW YEARS. Please check out another company. Don't donate your hard earned money to this company, like I was forced to do.

Insurer: Pets Best

By: Terry

Useful
January 22, 2025

MetLife Pet Insurance

I have insurance through them on all three of my dogs. I find the insurance very affordable and easy to work with. This is the first time I’ve ever had pet insurance and after a year with them, I’m about to renew my policies. I never knew insurance could be so easy.

Insurer: MetLife

Veterinarian: Dearing Veterinary Clinic

By: Mona

Useful
January 22, 2025

Foreign Body Surgery

My 7mo puppy ate a toy that morning and started instantly vomiting so I knew something was wrong. Brought him into my vet clinic and was able to do the surgery right then and there to prevent any illness or injury from prolonging the GI surgery due to non-existing funding because I had insurance on him. They even directly paid my veterinarian so I didn't have to worry about payment that day. Pets Best was a life saver...LITERALLY.

Useful
January 22, 2025

They make you pay a copay on your own money meeting your deductible

Not pleased

Insurer: Pets Best

By: K

Useful

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