217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to place a claim
I'm a first time Pet Insurance owner. After many dogs and lots of medical bills the coverage MetLife offered met all my needs at a great price point. With MetLife, the claim process was easy to use - the customer service reps were so helpful and caring, and the payout process was seamless. I'd recommend to all pet owners out there!
Insurer: MetLife
By: Michele
Easy to follow
Application process is easy to follow. I think that the drop-down menu options do not exactly cover what my dog went to the vet for, so I clicked on the best possible option. Even like that, I am uncertain about the yay or nay criteria. I wish there were more clarity. I've submitted my claims in the past and there has been no problem. I had several invoices and would have hoped to be able to submit all of them in one claim. I had to open a new claim for each invoice, which made the process a bit longer.
Insurer: Embrace
By: Veronica
Great, great pet insurance company
Their customer services are great. It is easy to claim. The process is quick. I'm very happy to chose ManyPets insurance for my fur baby 100%!!!
Insurer: ManyPets
By: Hana
Claim resolution
When I finally was able to get a live person on the line I was really upset and ready to cancel my policy. However Don was very calm and did a great job settling me down and resolve my claim problem. I would suggest you include a phone # in your web page.
Insurer: Fetch
By: John
Spot makes everything so easy
Spot makes everything so easy. Just go the website upload your invoice and like magic you have recouped some of that expensive vet visit. Just thankful to have the insurance in the event of and emergency!!
Insurer: Spot
By: Donna Mcdonald
Very responsive to our claims and quite…
Very responsive to our claims and quite adequate reimbursement. The premiums keep going up each year without notification. Had 1 glitch where the form auto fills the date of onset which is incorrect and resulted in a refusal of my claim. This was appealed and I was reimbursed but the autofill issue remains. Overall good coverage.
Insurer: Spot Canada
By: Jane
Log in Experience
Easy to log in and complete the claim.
Insurer: Embrace
By: Richard Griego
I would rather pay more in premium than having a high deductible q…
I would rather pay more in premiums than have an annual deductible of 500 per year. Now, I am stuck with ur company and can't move my pet because whatever was done with u is now preexisting conditions for the other companies. I will see only 190 dollars back from a bill that was almost 900 dollars. Unfortunate and unbelievable
Insurer: ManyPets
By: Silvia Pena
Good Job!
My experience was great. Rebecca was knowledgable and kind. A pleasure to work with and I feel confidant about my purchase.
Insurer: Prudent Pet
By: JGL
Outstanding experience!
This was the most helpful customer service experience I have ever had! They were so very kind and patient and really helped me understand the policy I was choosing. They spent over a half hour on the phone with me answering all of my questions and I never once felt like I was inconveniencing them with my lack of knowledge regarding dog insurance. Prudent Pet was WAY more helpful and pleasant to speak with than any "human" insurance company I have ever dealt with!
Insurer: Prudent Pet
By: jessplourdeaol.com