222,587+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,587 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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App and Website error messages indicating submitted claims are not processed
App bounced me out on my phone. Said it was "unresponsive". Website gave me an error message that indicated it wasn't able to process the claims and apologized for inconvenience. I am tech savvy and the website is not user friendly. I tried multiple times to submit claims. The claims I have submitted are listed "on hold" and I keep submitting required invoices and they are still listed as such. 8 or more are pending. After 3 hours, I emailed per the website and am waiting to hear about next steps.
Insurer: Embrace
By: Adina Miller
Great company
Great company. Always responsive and helpful.
Insurer: Embrace
By: Marilyn Carey
So far working with Embrace has been…
So far working with Embrace has been phenomenal. They are super helpful, approve most claims very quickly. I haven’t had any issues. Thank you!
Insurer: Embrace
By: Regina Rached
Easy to submit claims
Easy to submit claims, quick processing, fair reimbursement. Love it!
Insurer: Spot
By: Nancy Dornon
Bobby was so knowledgeable and…
Bobby was so knowledgeable and explained everything very well He was patient and answered all my questions
Insurer: Prudent Pet
By: Katecyroutlook.com
So far so good
So far so good. I switched from another company to Embrace. They’ve been responsive to my questions and they review and process claims fairly fast. I just got reimbursed for a big vet bill and it was more than I expected. The refund was deposited faster than expected as well. I wish they could pay up front like the other company I was with, but other than that, no complaints. Love them so far.
Insurer: Embrace
By: Erin
I truly appreciate that Embrace Pet…
I truly appreciate that Embrace Pet Insurance has always been very helpful and take time to answer my questions.
Insurer: Embrace
By: Laura Santos
Nine Years of Coversge During the almost nine years that my…
During the almost nine years that my dog was covered by PetsBest Insurance, our claims were processed quickly and accurately. The online process of uploading vet bills and the direct deposit of reimbursements into our checking account has been very easy. I highly recommend PetsBest.
Insurer: Pets Best
By: Gretchen Thiel
Marlee was so happy and helpful with my…
Marlee was so happy and helpful with my claim.
Insurer: Embrace
By: Helen Walsh