217,508+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,508 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,806 reviews

4.9
Healthy Paws

11,102 reviews

4.9
Fetch

5,441 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,873 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 24, 2025

Prompt reimbursement

I have the wellness plan for my 2 year old Jack Russell Micah and opted for the direct deposit reimbursement. He was seen by my vet 12/25, I submitted the claim on line 12/27 and the money was in my account 12/30. Pumpkin was recommended by my vet and I am very glad I enrolled him in the wellness and illness/injury policy.

Insurer: Pumpkin

By: Beverly Cronin

January 24, 2025

This company is a scam

This company is a scam. I’ve had my puppy for 5 months. I took her to the vet once because I thought maybe she had a UTI because she was peeing a lot. They ran a bunch of tests and couldn’t even confirm she had a UTI but gave her an antibiotic. The doctor said she had a recessed vulva but most of the time puppies grow out of it. A couple months later she got a little stomach bug and had some diarrhea. They gave her an antibiotic and probiotic to help her belly. I don’t think either of these issues are uncommon for puppies. A couple weeks later I get an email from embrace saying they are deeming her with a recessed vulva as a preexisting condition and they are excluding any and all treatment of her entire vaginal area as a permanent exclusion to reimbursement. They also, get this, are making VOMITING a preexisting condition ALONG WITH ANY AND ALL CLINICALLY RELATED SYSTEMS a preexisting condition that they will make permanent if my puppy gets sick again within the NEXT YEAR. It’s a complete waste of money. Basically, anything that you take your puppy to the vet for will be deemed a preexisting condition during their grossly long waiting period. It’s just a way for them to collect your money and not have to pay out for anything. If you get this insurance, keep your dog in a bubble for the entire waiting period.

Insurer: Embrace

By: Christopher Massari

January 24, 2025

I am getting tired of repeat requests…

I am getting tired of repeat requests for invoices. This is so annoying when you are quick to collect your money for this policy.

Insurer: Embrace

By: Martha

January 24, 2025

Easy process for submitting a claim

The process for filing a claim was user-friendly, simple and very easy to navigate.

Insurer: Embrace

By: DAWN & THEODORE

Verified January 24, 2025

Whenever I submit claims they ask for a…

Whenever I submit claims they ask for a history from my vet. My vet immediately sends them but Embrace keeps sending messages stating they didn't receive them. So then I have to ask for the same exact thing and send it with a message stating they were supplied the same day it was requested. This has happened to me more than once, my vet tells me that it always happens to them with this company. Just be aware you will have to do more leg work than normal.

Insurer: Embrace

By: Dena Moritz

January 24, 2025

If only our human insurance was this…

If only our human insurance was this good. Embrace pays promptly and has an excellent support team, just a phone call away.

Insurer: Embrace

By: Susan Tipler

January 24, 2025

Pets Best - No Hassles Reimbursement

claims story: "I have Pets Best insurance on both my dogs. Never expected our Border Collie would develop an issue a few days after his 3rd birthday. PetBest was there for us and had no issues covering the Primary Vet, Veterinary Ophthalmologist and Veterinary Dermatologist along with the medications. Absolutely no issues or challenges for reimbursement. Ty to Pests Best."

Insurer: Pets Best

Veterinarian: Maywood Veterinary Clinic

By: Greg

Useful
January 24, 2025

Pets Best - truly the best!

They topped my list when I got insurance 5 years ago for our puppy. Now she’s 5 and needed ACL surgery and they have been awesome on all levels!!

Insurer: Pets Best

Veterinarian: Boundary Bay Veterinary Specialty Hospital

By: Annemieka

Useful
January 24, 2025

Prompt Claim Handling

My claim was handled very promptly. The explanation of benefits was detailed and clear. I was very satisfied with my claims experience.

Insurer: Pets Best

By: Elizabeth

Useful
January 24, 2025

Healthy Paws Pet Insurance

Healthy Paws Pet Insurance review We chose Healthy Paws pet insurance on the recommendation of a friend and we're so glad we did! We did our due diligence and compared several pet insurance plans before choosing Healthy Paws for their illness/accident plan. It's an affordable plan that offers enough coverage to really make a difference when unexpected emergencies arise. We can cover routine yearly exams and medications, but this plan gives us an extra level of comfort if our pup should become ill or is injured in an accident. As luck would have it our 6 month old puppy became ill with a stomach issue that required an ultrasound and overnight stay in the hospital. It was crazy expensive but Healthy Paws came through with flying colors. The plan covered 80% of the total cost (minus the deductible) and the money went into our checking account within 3 business days of submitting our first claim. We are very pleased with how smoothly the claim and reimbursement process went. I should add that we chose this particular plan because it fits our retiree budget, but they offer several plans to suit all needs. We highly recommend Healthy Paws. P.S. Our pup recovered quickly from his illness and is back to his same old puppy shenanigans. 🐾

Insurer: Healthy Paws

By: Nancy

Useful

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