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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pets Best is the Best
My dog had surgery to remove a mass on his rear leg. My claim was settled with the money in the bank before his stitches were even out! I love Pets Best!
Insurer: Pets Best
By: Miriam
First Time Claim
I had been considering pet insurance for our Pappilon for some time. After a couple of expensive vet visits I decided to seriously start looking at insurance. Pets Best was one of the companies recommended by our vet. After comparing several different companies I found Pets Best provided the best coverage at the best price. Our Callie ended up in the emergency vet last month with over $1100 in charges. I made an online claim which was quick and easy and received reimbursement within about a month which was clearly explained. I would recommend Pets Best. "
Reimbursement as expected without…
Reimbursement as expected without complication, helpful customer service with native English speakers based in the US... worth every penny we paid for the policy!
Insurer: Embrace
By: Adam Johnson
Trustworthy company
They honored their policy coverage in my claim without any issues
Insurer: Spot
By: Bill
The turn around time was very fast
The turn around time was very fast. I did have a little trouble with uploading the second time when more information was needed, but I called and they were able to help me. Pets best is the best!
Insurer: Pets Best
By: Sheri Gatanas
Terrible experience x 2
They asked for me to contact them further to my review but nothing changed. It is like talking to a wall.
Insurer: MetLife
By: Catherine Levesque
Embrace lacks user ease
Never easy to fill out claim. Takes a very long time. Have not been reimbursed for any medical cost as of yet. Disappointed with this pet insurance.
Insurer: Embrace
By: Pet owner in NH
easy to follow directions; concise process
easy to follow directions, speed of ability to file, no extraneous questions, all around perfect
Insurer: Embrace
By: Amy Gray