224,603+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,603 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fantastic turn around time and they…
Fantastic turn around time and they really care about our animals.
Insurer: MetLife
By: Lisa and Ken Finger
Customer service is great
Customer service is great, but sometimes claims can take weeks to process.
Insurer: MetLife
By: KAYLEIGH TURGEON
The staff are friendly however when…
The staff are friendly however when trying to find out why a claim has still not been done after 10 days, this is unacceptable
Insurer: MetLife
By: KIMBERLY SCHNEIDER
I have been using MetLife Pet Insurance…
I have been using MetLife Pet Insurance for years great Customer Service value for your money helps out for sure. Thanks
Insurer: MetLife
By: Ashley Clark
Good, but that website!
The website is VERY slow. Almost to the point that it’s unusable.
Insurer: MetLife
By: JS
The online system was not working well
The online system was not working well. Otherwise great service. I wish the employees on the phone could help more than they can.
Insurer: Sonnet
By: Val
Empathetic
The agent handled my situation empathetic ally and answered all my questions patiently.
Insurer: Fetch Canada
By: Rajalakshmi Vinothkumar
Great coverage at a reasonable price
Great coverage at a reasonable price. I have the comfort of knowing I will not turn down veterinary treatments because of the cost. I have peace if mind with this insurance!
Insurer: MetLife
By: Carol Or Kevin Hesterberg
I love these guys
I love these guys. We gave up on Trupanion. MetPet has covered all our fur-babies from the moment we adopt until they cross the rainbow bridge. Wouldn't be a pet parent without them. I wish the app hadn't updated, can't use it anymore on my old phone, but whatever.
Insurer: MetLife
By: Tracey
Yearly rate hikes…
Cannot believe how much they hike my rates every year. It's insane. Like the coverage is fine but the cost is getting ridiculous.
Insurer: MetLife
By: Madeline Baum