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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Terrible experience x 2
They asked for me to contact them further to my review but nothing changed. It is like talking to a wall.
Insurer: MetLife
By: Catherine Levesque
Embrace lacks user ease
Never easy to fill out claim. Takes a very long time. Have not been reimbursed for any medical cost as of yet. Disappointed with this pet insurance.
Insurer: Embrace
By: Pet owner in NH
easy to follow directions; concise process
easy to follow directions, speed of ability to file, no extraneous questions, all around perfect
Insurer: Embrace
By: Amy Gray
Took many months to even get a payment…
Took many months to even get a payment then was told because my vet said my dog had a little tarter on his teeth you won’t cover teeth cleaning.
Insurer: Embrace
By: Bonnie Vandenberg
Professional, positive interaction with Sales Advisor
Darcy did a great job of answering my questions and concerns. My policy is not effective yet, so I do not have an opinion on my interaction with a claim.
Insurer: Embrace
By: Debra Bean
A lot easier than I expected.
A lot easier than I expected.
Insurer: Embrace
By: Leanne Gonzalez-Singer
Marty’s insurance premium went up to…
Marty’s insurance premium went up to $775.??, we have been with you for three years, that was a $250.00 increase, the year before went up same amount. So I decreased coverage amount. This is thru USAA At 5% off and I paid the $30.00 admin fee the first year. I contacted two other pet insurance carriers for same coverage I have now for $525.00 for a years premium. Will not go with Embrace again.
Insurer: Embrace
By: Robert Snook
No Good
Terrible and now they are getting rid of there insurance and is offing us ODIE pet insurance and premium s doubled and less benefits.
Insurer: ManyPets
By: customer
Person who helped was understanding and…
Person who helped was understanding and kind. I can longer cover my increasing insurance costs and prefer just to put money in my bank account. She invited me to try just accident insurance. Which I will ( for now)
Insurer: Embrace
By: Elivia Savadier Sagov
Amanda Mello was sweet and accommodated…
Amanda Mello was sweet and accommodated a needed for a Saturday call at a requested time. She made things easy and had some great recommendations for me for my Tilly pup.
Insurer: Fetch Canada
By: Breanna Woodhead