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Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I added my work for a discount but it…
I added my work for a discount but it did not add to the plan
Insurer: Nationwide
By: customer
Scam
Our premium went up more than $60 a month to $213 a month even though we had no claims last year and I’ve only had one in the two years we’ve had the policy. I was told it was because bet expenses have skyrocketed and our golden retriever turned 9 and they are prone to certain diseases.
Insurer: Embrace
By: Nicki Egan
Sonnet jacks up price after 1st year
When i picked up Sonnet, as a 47 year old driver with low km's per year I was given a quote I felt was inline with my needs, and while I understand sometimes increases happen, after the first year my insurance premium was increased 27.51%... a 27.5% increase for my second year with this company. Basically using my money to pay for their bad decisions. Either that or fattening their wallets. I believe I was catfished that first year, and it seems to be a common tactic, there is no rewards for loyalty to this company. find anyone else.
Insurer: Sonnet
By: Bill Dayman
Received the policy renewal
Received the policy renewal. Like all things at this time, there was an understandable increase. There were also welcomed suggestions from Embrace on how to keep the cost manageable. I called and spoke with a kind and professional representative (her name I cannot remember), who assisted me on modifying my policy. I acted upon one of the suggestions given by Embrace to remove the Wellness as this would not affect the overall policy but reduced the month cost. I appreciate the suggestions given as this shows you want to keep me as a client/customer and my business.
Insurer: Embrace
By: Pati Baker
Hearts for cats
Having pets best has helped me keep my kitties healthy and allows me to afford care that I may not have been able to without the insurance
PLEASE DO NOT GET THIS INSURANCE!
PLEASE DO NOT GET THIS INSURANCE! I have paid thousands in premiums for a very healthy 10 year old dog. They have only approved and reimbursed me a TOTAL OF $120! They have denied everything, even claimed her allergy shots and dental cleanings as "pre-existing", even though I have had my coverage with them for over 5 years, and her allergies just started a year ago. I also had wellness coverage with a $100 dental benefit. They denied this because she had plaque on her teeth, so they categorized it as an illness and not wellness. Isn't this why they get dental cleanings? To clean the plaque off? Absolutely ridiculous. They lured me in because of their affiliation with The Dodo, but they take complete advantage of people. They are a shameful company. I am so disappointed I wasted so much money with them before coming to my senses. From one pet lover to another, please, please, do not make the same mistake I did and give this company your money. Your pet would be much better served elsewhere.
Insurer: Fetch
By: Kelly
Embrace Pet Insurance is a caring a…
Embrace Pet Insurance is a caring good company. They helped me quite a bit when my cat Andy got real sick and had to go to Vet ER. It’s worth having this EMBRACE pet insurance.
Insurer: Embrace
By: Deanne Brouse
Easy and Efficient
Submitting claims online is so easy and you are prompt through every step and they make it easy and you don't need to talk to anybody so it's very convenient and I can do it whenever I think of it!
Insurer: Embrace
By: Veronica Ramos
Very easy enrollment process
Very easy enrollment process. Love the way choices are presented so you can 'build' the policy you'd like. The only thing that caught me off-guard was the billing of 2 months up front. Would've been nice to know that, if only for budget planning.
Insurer: Nationwide
By: Linda
Great Experience
Having a diabetic cat is a rollercoaster of emotion and care needs. I am truly grateful for Pets Best Pet insurance. I bought a policy when I adopted my now 15 year old cat at the age of 18 months. When he was diagnosed as diabetic 8 years later, Pets Best was there for us and continues to process claims effiently and with care and understanding. Premiums have naturally gone up, due to his age, and increased costs overall but it is still worth the peace of mind!