217,732+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reimbursement is very slow
Reimbursement is very slow. My other pet has insurance with another company and they pay THE NEXT DAY! Pets Best takes 3-4 weeks. Also, the $2500 limit per illness sounds adaquate when your dog is a puppy. But at age 19, Pets Best has long stopped paying me on my dog's chronic illness. The payouts are way down but the premiums are WAY UP!
Insurer: Pets Best
By: Debbie
When we first signed up
When we first signed up, our plan included coverage for my dog to get neutered. We waited until he was one. Finally completed the neutering, submitted the receipts, and our coverage miraculously changed to “it’s doesn’t cover neutering”. I’m very mad, very disappointed. Faithfully paid for our plan to take best care of my dog, and for nothing. YOU HAVE COVERED NOTHING!
Insurer: Pets Best
By: Jeisa Hunter
Ease of submission
Recent . Emergency medical need for the Dog was an easy insurance claim submission.
Insurer: Pumpkin
By: Berry thorn.
Explained everything until I understood
Explained everything until I understood
Insurer: Nationwide
By: Gail Burch
It was quick and affordable
It was quick and affordable
Insurer: Nationwide
By: customer
PLEASE DO NOT GET THIS INSURANCE
PLEASE DO NOT GET THIS INSURANCE! I have paid thousands in premiums for a very healthy 10 year old dog. They have only approved and reimbursed me a TOTAL OF $120! They have denied everything, even claimed her allergy shots and dental cleanings as "pre-existing", even though I have had my coverage with them for over 5 years, and her allergies just started a year ago. I also had wellness coverage with a $100 dental benefit. They denied this because she had plaque on her teeth, so they categorized it as an illness and not wellness. Isn't this why they get dental cleanings? To clean the plaque off? Absolutely ridiculous. They lured me in because of their affiliation with The Dodo, but they take complete advantage of people. They are a shameful company. I am so disappointed I wasted so much money with them before coming to my senses. From one pet lover to another, please, please, do not make the same mistake I did and give this company your money. Your pet would be much better served elsewhere.
Insurer: Fetch
By: Kelly McMahon
Thank You Embrace
It is always a good experiance when I call Embrace ! The people are friendly and will take the time to answer and solve the situation . Thank you Embrace
Insurer: Embrace
By: Ellen Blodgett
Policy sky high increase
I loved Embrace until I received the premium increase. It doubled to 3100 for both dogs. I spoke to them and she made suggestions but could not tell me if I made changes if I would get my money back. One of our dogs did not have any claims. The other had about 5 but nothing expensive (ear infection/cough). I went to use the app as she suggested and the error message came up Oops something is wrong. I agree app there is.
Insurer: Embrace
By: Angela Whetro
I filed my claim and have heard nothing…
I filed my claim and have heard nothing from Embrace!
Insurer: Embrace
By: Victoria Rose
Easy submitting claims and fairly quick…
Easy submitting claims and fairly quick reimbursement.
Insurer: Fetch
By: Carol