222,532+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Cystonomy on my Zoe
My dog was recently diagnosed with bladder stones. The vet indicated surgery was necessary as medication wouldn't dissolve the stones. I called Pet's Best to speak with the vet to get a second opinion and read them the notes and test results, and they agreed this would be best for my dog. They confirmed the cost as well, as I was skeptical of the price they gave me. They were great in answering my questions and making me feel at ease with my decision. The claim process was easy as well. Although I had more claims to file, they received medical records and paid me after the deductible and co-insurance were met. I would recommend Pet's Best to my family and friends.
The worst ever
Please save yourself from this scam. They have the worst submission process possible, as well as the worst customer service possible. They make you jump and bend over backwards to even get an approval on a claim. I’ve had to send in multiple bank statements and cleared out my personal information just to prove that I had paid for a vet visit. Please do not please do not sign up for this insurance company.
Our Tail (Tale) of Bucky
On April 19th, 2025 our Maltipoo 17 months old had a decrease in appetite, was hardly drinking any water. He started vomiting and had bad diarrhea. He was very lethargic and had brought him to the emergency vet hospital where they performed various bloodwork, scans and also gave him intravenous fluids and various medications and kept him overnight. We had heard that someone was poisoning the feral cats in our neighborhood. Our Pet Hospital was close astronomical. We were so glad that we had Pets Best Pet Insurance for our pup Bucky . Pets Best Insurance was very fair with our reimbursement. We highly encourage and recommend people to use Pets Best Insurance for their pets health plan coverage. By the way, Bucky is back to being himself, and the person who is poisoning the cats is still at large. Thank you PetsBest !"
I’m new to fetch but I’m loving the…
I’m new to fetch but I’m loving the benefits that comes with my plan for my fur baby.
Insurer: Fetch
By: Illana Willis
Pets Best is the best!
"I had only had insurance on my young cat for a few months when she got very sick, requiring emergency care and hospitalization. The cost was steep. I submitted my claim to Pets Best fully expecting to have to answer lots of questions before they would pay. But no, not one question asked, and they paid in full. Thanks Pets Best, you are the best!"
Insurer: Pets Best
By: Christine
Embrace is the BEST!
We purchased our Embrace Pet Insurance for our 4 dogs in May, 2024. At the time we had 3 German Shepherds and a Japanese Spitz. We have had many dogs over the years but never insured any of them. Since we got all of these dogs in 2023 I thought 2024 was a great time to get pet insurance. The main reason was because of the 3 German Shepherds. Well in August, 2024 my Japanese Spitz puppy was diagnosed with cancer. Our Embrace insurance paid for her weekly oncology visits until the end of October with no hesitation. I would submit her invoices and have the reimbursement in our account within 1-2 days after submission. Embrace made a terribly sad situation better by us not having to worry about the financial side of it. Embrace did everything their insurance promised! I recommend to all friends with pets to get Embrace!
Insurer: Embrace
By: L Kinsey
Very easy to put in a claim
Very easy to put in a claim
Insurer: MetLife
By: Denise Doremus
I’ve had a great experience with claims process
I’ve had a positive experience with MetLife Pet Insurance so far. The claims process is incredibly easy and straightforward, with a quick turnaround time for some reimbursements while others take longer (almost 3 weeks) - not sure why. Their app is user-friendly and makes submitting claims a breeze just snap a photo of your invoice and upload it.
Insurer: MetLife
By: Sun
Good coverage and timely claims…
Good coverage and timely claims processing and communication!
Insurer: MetLife
By: Ayshe Murat
Excellent past Experiences
Spoke with Ben. He was very helpful and informative. I feel confident that our new pup will be covered well. We have been clients since VPI pet insurance for several dogs. We were very satisfied in the past. We looked into other companies who very more affordable but decided to stay with Nationwide.
Insurer: Nationwide
By: Whitewitch