220,551+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,551 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin helped me save my dog…
Pumpkin has helped me save my dog's life - twice! I honestly can't imagine what I would do without Pumpkin and I know we both sleep so much better knowing that we have it. I recommend Pumpkin to anyone and everyone - including their preventative essentials plan! The process for submitting claims has been so quick and easy. Anytime I have had a question or issue and have called the support line, I have had my questions answered in a kind and clear manner.
Insurer: Pumpkin
By: Jamie
Amanda was amazing
Amanda was amazing, listening what we've been through with our last Dog and finding the right coverage for peace of mind with our new puppy.
Insurer: Fetch Canada
By: Robin Copestake
Delainey was so kind and helpful
Delainey was so kind and helpful. She was very patient in helping us find the best policy for our pup. Prudent pet has been very easy to work with and their customer service is excellent!
Insurer: Prudent Pet
By: txshearer
Amanda
Amanda, my Fetch customer service person, was VERY helpful! Her knowledge, experience, honest assistance/advice, personality, and positive attitude was excellent and very much appreciated. I had done my homework/research and am glad that Fetch is my perfect choice. Thank you Amanda! No plans to use my new insurance policy- but feeling reassured having insurance.
Insurer: Fetch
By: Sandy
I was looking for help getting my dog…
I was looking for help getting my dog seen by a vet and started to look up pet insurance, when I came across an ad for this one I read through the screens and filled in all the information. Once I paid to get started and waiting the waiting period I took my dog in. Once I was there I was told that this pet insurance required me to pay upfront the full amount then submit paperwork and hope to get funds back. I wasn't informed that thats how the insurance worked so I went ahead and canceled the plan. That was around 3 months ago and I just received a phone call because the company ended up taking the money from my husband's account today for the last 2 months of payments we clearly weren't planning on paying since I canceled the plan. The agent said I had to try and "prove" exactly what date i canceled it which was by following different links first in the app. Then directed to their website and so on. Now we have to try and contact our bank and tell them what's happening and hope this company doesn't try and steal more money.
Insurer: Spot
By: Kim
Easy to submit claims
Easy to submit claims; Frequent updates on where claim is in the process; quick reply with detailed response about what part of claim is being paid; quick reimbursement.
Insurer: Trupanion
By: Kathy
Our pets are family
Love the ease of mind
Insurer: MetLife
By: Cameron Gallier
After almost two months
After almost two months, my claim was finally settled. But I've been paying out of pocket for a rental since they stopped coverage for it, even though my vehicle was considered a total loss. Due to this, my payment NSFd, and now even though I've made the payment through the phone payment system, which took the money from my bank account right away, I have to wait 24-48 hours to be able to update my policy...dealership will not finalize purchase of new vehicle without a pink slip for the vehicle, so now I am stuck paying for the rental even longer, and due to work, I will not be able to finish the purchase of the vehicle this week, so now I'm stuck with more rental fees, no new vehicle even though my settlement finally finalized after almost two months, and 14 day new vehicle clause doesn't mean diddly to dealership. On top of being in an accident, this entire experience has been a nightmare.
Insurer: Sonnet
By: Jason Lewis
It was quick and easy to process a…
It was quick and easy to process a claim.
Insurer: Fetch
By: Elizabeth
Fabulous customer service
Fabulous customer service. Amanda may well be the most helpful, informed and kind customer service representative I have ever dealt with. We had a wonderful conversation, and Amanda helped with my grief over my deceased pet as well as reassuring me that I now have an excellent policy for my new baby. Thank you so much. It was a wonderful experience.
Insurer: Fetch
By: MaggieMay