220,551+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,551 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,551 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,889 reviews

4.9
Healthy Paws

11,227 reviews

4.9
Fetch

5,642 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,087 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified June 03, 2026

Pumpkin helped me save my dog…

Pumpkin has helped me save my dog's life - twice! I honestly can't imagine what I would do without Pumpkin and I know we both sleep so much better knowing that we have it. I recommend Pumpkin to anyone and everyone - including their preventative essentials plan! The process for submitting claims has been so quick and easy. Anytime I have had a question or issue and have called the support line, I have had my questions answered in a kind and clear manner.

Insurer: Pumpkin

By: Jamie

June 03, 2026

Amanda was amazing

Amanda was amazing, listening what we've been through with our last Dog and finding the right coverage for peace of mind with our new puppy.

Insurer: Fetch Canada

By: Robin Copestake

Verified June 03, 2026

Delainey was so kind and helpful

Delainey was so kind and helpful. She was very patient in helping us find the best policy for our pup. Prudent pet has been very easy to work with and their customer service is excellent!

Insurer: Prudent Pet

By: txshearer

June 03, 2026

Amanda

Amanda, my Fetch customer service person, was VERY helpful! Her knowledge, experience, honest assistance/advice, personality, and positive attitude was excellent and very much appreciated. I had done my homework/research and am glad that Fetch is my perfect choice. Thank you Amanda! No plans to use my new insurance policy- but feeling reassured having insurance.

Insurer: Fetch

By: Sandy

June 03, 2026

I was looking for help getting my dog…

I was looking for help getting my dog seen by a vet and started to look up pet insurance, when I came across an ad for this one I read through the screens and filled in all the information. Once I paid to get started and waiting the waiting period I took my dog in. Once I was there I was told that this pet insurance required me to pay upfront the full amount then submit paperwork and hope to get funds back. I wasn't informed that thats how the insurance worked so I went ahead and canceled the plan. That was around 3 months ago and I just received a phone call because the company ended up taking the money from my husband's account today for the last 2 months of payments we clearly weren't planning on paying since I canceled the plan. The agent said I had to try and "prove" exactly what date i canceled it which was by following different links first in the app. Then directed to their website and so on. Now we have to try and contact our bank and tell them what's happening and hope this company doesn't try and steal more money.

Insurer: Spot

By: Kim

Verified June 03, 2026

Easy to submit claims

Easy to submit claims; Frequent updates on where claim is in the process; quick reply with detailed response about what part of claim is being paid; quick reimbursement.

Insurer: Trupanion

By: Kathy

Verified June 03, 2026

Our pets are family

Love the ease of mind

Insurer: MetLife

By: Cameron Gallier

June 02, 2026

After almost two months

After almost two months, my claim was finally settled. But I've been paying out of pocket for a rental since they stopped coverage for it, even though my vehicle was considered a total loss. Due to this, my payment NSFd, and now even though I've made the payment through the phone payment system, which took the money from my bank account right away, I have to wait 24-48 hours to be able to update my policy...dealership will not finalize purchase of new vehicle without a pink slip for the vehicle, so now I am stuck paying for the rental even longer, and due to work, I will not be able to finish the purchase of the vehicle this week, so now I'm stuck with more rental fees, no new vehicle even though my settlement finally finalized after almost two months, and 14 day new vehicle clause doesn't mean diddly to dealership. On top of being in an accident, this entire experience has been a nightmare.

Insurer: Sonnet

By: Jason Lewis

Verified June 02, 2026

It was quick and easy to process a…

It was quick and easy to process a claim.

Insurer: Fetch

By: Elizabeth

June 02, 2026

Fabulous customer service

Fabulous customer service. Amanda may well be the most helpful, informed and kind customer service representative I have ever dealt with. We had a wonderful conversation, and Amanda helped with my grief over my deceased pet as well as reassuring me that I now have an excellent policy for my new baby. Thank you so much. It was a wonderful experience.

Insurer: Fetch

By: MaggieMay

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