219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
219,360 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,856 reviews
11,177 reviews
5,552 reviews
55,032 reviews
15,002 reviews
Category with most reviews
This chart shows the distribution of review categories.
I was very happy with the quick reimbursement
I was very happy with the quick turnaround in receiving my reimbursement. Also, there was always an email sent to keep me updated with the process so that I knew to log into the app to look at the status. There was a time that I needed to call and talk with someone over the phone and the person had excellent customer service skills. She went out of her way to be helpful, and I felt like it was genuine. I am so happy that I chose MetLife Pet insurance. I plan on having them has long as I have my cat.
Insurer: MetLife
By: Sherry Bancroft
So far I have only shopped for a…
So far I have only shopped for a policy. Prudent pet had the best rates for the coverage I wanted.
Insurer: Prudent Pet
By: Jeanne Reedy
The people
The people. A great experience every time. No nonsense, no deceptive language - very straight forward policies, claims processed quickly.
Insurer: MetLife
By: Christine Reilly
Fast and Easy
Very easy to file claim and very quick response and reimbursement.
Insurer: MetLife
By: MEG
Excellent service
Efficient, easy to file claim, easy to receive payment
Insurer: MetLife
By: Kat
Thank you
Thank you, it was very easy to do and the information you gave was very clear and easy to understand.
Insurer: MetLife
By: Wanda Howard
Courtesy and ensuring i understood…
Courtesy and ensuring i understood clearly
Insurer: Nationwide
By: customer
Amazing pet insurance
Amazing pet insurance. Fast refunds and get customer service.
Insurer: Pumpkin
By: Anthony
The worst
This is singlehandedly the worst insurance I've ever had the displeasure of being subscribed to. Didn't get a single cent back from the "completed" claims. I had to pay $2k+ for my kitten's Feline infectious peritonitis (FIP) within the last MONTH and had Embrace weeks before the visits AND the diagnosis. The tests, bloodwork, visits, compound medicine, they all added up to $2,000. I paid $125~ for Embrace membership (2 months) and they could only refund a measly $9. I cannot stress this enough... I'd rather pay $2,000 out of pocket five times every month than to have to pay $50 a month to Embrace ever again. Also their customer service is bad. I kid you not, within the same day, I waited for 20 mins for the first call, and 30 mins ON THE DOT for the other call. I was this close to hanging up. And they have the audacity to have a voice line in the hold-call that says they're rated top customer service by some company. That's real funny. Save your money, mental health, time, and your pet's time. DO NOT SIGN UP FOR EMBRACE PET INSURANCE. Actual thieves.
Insurer: Embrace
By: Zey