217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You pay extra for wellness care?
You pay extra for wellness care, I feel the reimbursement should be slightly higher as prices at the Vets have increased, the reimbursement should be at some par to their increases. In my case I paid $800.00 and got a total back of about $115.00!
Insurer: Pets Best
By: CARY & AMY STEIN
Embrace is still the best pet insurance…
Embrace is still the best pet insurance available…we have 2 cats insured that require medical assistance. Embrace has very simplified digital processing procedures for claims and has always been extremely responsive in refunding expenses. We routinely get refunds into our banking account within only a few hours of claim submission. A USAA company…we get a 25% discount on our pet insurance premium as USAA members.
Insurer: Embrace
By: Ron Layton
hopefully waiting for re-embursement on…
hopefully waiting for re-embursement on vet. appt
Insurer: Spot
By: Janet Tahan
Your phone people are excellent
Your phone people are excellent. Claim form was easy to complete. Annual price increase is untenable!
Insurer: Embrace
By: Dr. Robert Quinn
Veterinary Student - I do not recommend Fetch!!!
I am incredibly frustrated and disappointed with my Fetch experience. I am a veterinary student and have worked in the field for years. I finally decided to get pet insurance 5 months ago, and after deliberations I selected Fetch. However, I regret this decision because I have had the hardest time even getting claims reviewed. My cat has been very sick and had multiple ER visits the past two months. However, they will close my claim or deny my claim stating that they do not have the medical documentation. With his full medical history, I submitted bloodwork that I had performed because I had gotten it free, and they did not see a veterinarian. Somehow customer service cannot understand that there are no SOAP notes associated with the visit, despite speaking with customer service multiple times on the phone and emailing customer service. They also do not respond to their email despite stating they will reply within 5-7 business days. The employees tell me that they are making a note, but then nothing ever changes and my claim still gets closed and/or denied. I will not be able to recommend Fetch to clients in the future given that I cannot get them to properly review a claim of mine that should be approved given the plan I am actively paying for.
Insurer: Fetch
By: Annika Larson
Great experience
Great experience! Has helped me out so very much with my unexpected expenses. Everything has been smooth sailing. Very very appreciative
Insurer: Spot
By: Bryan
Rory
As always your people were very helpful and pleasant.
Insurer: Nationwide
By: William Murphy
Jonathan was great doing our…
Jonathan was great doing our application! Nationwide Insurance hasn't let us down! Thank you
Insurer: Nationwide
By: Lindy Tidwell
Spot Pet Insurance vs. my experience with another company
I’ve done a ton of research on pet insurance and was with another company previously but when it came down to actually utilizing the old insurance, they only covered about 10% of the bill when I had 100% reimbursement due to their coverage restrictions. So I chose to switch to Spot Pet Insurance, since I heard great reviews and they gave a multi-pet discount. I have had zero issues with this company. Easy, simple claim process and I receive a decision within a week or so and get the reimbursement that I expect with my selected coverage the following business day. I’ve had this insurance for a couple years and plan to continue covering all three of my pets (and future pets) with Spot, as long as I continue to receive this type of quality care. Great company! Would definitely recommend to anyone wanting to make sure your pets are well taken care of, no matter the cost.
Insurer: Spot
By: Merrilee
I just purchased pet insurance with…Josh
I just purchased pet insurance with Josh, and the experience was fantastic! He was incredibly knowledgeable, patient, and took the time to explain all the options in detail. I never felt pressured, and he made sure I got a plan that best suited my pet's needs. The entire process was smooth, and Josh was always available to answer any questions I had. If you're looking for reliable pet insurance with excellent customer service, I highly recommend Josh!
Insurer: Fetch Canada
By: Sergio Facchi