217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Jonathan was very knowledgeable and…
Jonathan was very knowledgeable and personable. He took time to compare the costs of a private vs employee offered policy, answered my questions and was wonderful to deal with
Insurer: Nationwide
By: customer
Excellent customer service given by Megan
On Feb 18, 2025, I spoke with Megan about an issue I had with denied claims. She was the most professional and well-informed customer service agent I have encountered at Fetch. She was friendly. She spent the necessary time with me to understand my problem and research my concern. Because of her, I had a very positive with experience yesterday. Fetch has been a wonderful pet insurance company for my dogs.
Insurer: Fetch
By: Lillian Russell
We've had to submit several claims for…
We've had to submit several claims for our pets and we have consistently found Embrace representatives to be responsive and helpful. The website makes it incredibly easy to submit claims and communicate with the representatives when necessary.
Insurer: Embrace
By: Julie Mayhew
Truly a Life Saver
My beloved doodle happily has been living his best life after having a cancerous, golf-ball-sized tumor removed from his mouth two years ago. Additional follow-up treatment to keep cancer from spreading/recurring is only possible because of Pets Best. Without their help, I would not be able to afford his ongoing treatment. Thanks, Pets Best.
They are just taking your money
Do not trust whatever are saying! the claims take a least 30 days. They do their best to not paying your claims. They are not respectful at all when you are calling about your claims even their manager.
Insurer: Pet Assure
By: Sadra
excellent service
My 7 year old lab pit mix dog tore her CCL playing in the snow. Healthy Paws was awesome. So easy to make a claim on the app, responses were quick and reimbursements were sent promptly. I called with a few questions and they were friendly and helpful. My dog's surgery cost $7100 and Healthy Paws paid $5500 (80%), and they paid the vet directly too! Highly recommend.
Insurer: Healthy Paws
By: Kerry
Easy,not complicated to decide…
Easy,not complicated to decide which/what coverages needed!
Insurer: Nationwide
By: Leon Harrington
A wonderful experience
A wonderful experience! Shelley was so helpful, knowledgeable and so kind and easy to talk with. Had lots of questions and she answered them all. Always rely on Nationwide for Auto & Pet Insurance. .
Insurer: Nationwide
By: Mary Judith Oschman
Claim Process Straightforward and User Friendly
The claim process is straightforward and user friendly.
Insurer: Embrace
By: JES R
This is the 4th canine I now have…
This is the 4th canine I now have insured under Nationwide. It continues to amaze me that a company as large as Nationwide has a pet insurance site that reminds me an old dos version of software. You need to bring a contemporary look to the site. Also, it is ridiculous that after having 3 other canines registered on the site, I still have to enter the full information about my bio. You would think you would have that information readily available so I don't have to reenter the same information a 4th time! You need a very badly updated website. Also, the response time to inquires is very slow!
Insurer: Nationwide
By: customer