217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rigby
Pets Best is truly the best. Tough time with our Boxer, but Pets Best made the payment process seamless. It has been amazing.
Pets Best
"The insurance worked just the way I had hoped it would. An emergency trip to the vet hospital after my dog ate half a bag of trail mix, 48 hours of treatment with fluids and observation: doggy had no symptoms and was never sick, I received a big bill but submitted and received reimbursement very quickly, no questions asked. I am recommending Pets Best to my pet owning friends. "
Insurer: Pets Best
By: Mary
Good Customer Service!
"Our Shih-Tzu dog Pema has had multiple vet visits this year for pneumonia/lung infection - and we have appreciated Pets Best customer service in taking care of our claims - usually within a week and depositing the claim reimbursements into our checking account. Thank you!"
Insurer: Pets Best
By: George
This experience (second) was very easy
This experience (second) was very easy. Everything was submitted and processed quickly. I rated 4 stars because the first experience was not smooth. We kept submitting everything asked of us and it took forever to get processed.
Insurer: Spot
By: Paul
Pets Best is the best
"Myself and my four legged son dog have been going through difficult time of our lives. Pets best really help us not only financially but emotionally. Thank you very much for your services and support. Without Pets Best my dog would have gone by now. I would recommend any pet’s owner get pet insurance through Pets Best. The claim process is very easy via phone app and there is always human pick up the phone for customer support. - Kevin Sethapun"
Well
Well, I haven’t got no information yet but I know it’s very good. It’s very convenient for my financial budget and it was excellent thank you very much.
Insurer: Nationwide
By: customer
Highly recommend
Quick reimbursements. Never any additional questions. They’ve covered over 10k worth of medical bills and never once questioned or denied anything. Highly recommend them as they are reliable and responsive and are the reason my dog is alive.
It is a great insurance
It is a great insurance. I wish claim turnaround was a little bit quicker. I have a dog on another insurance provider and the turnaround time for the claim review is 48 hours.
Insurer: Embrace
By: Robyn
Why Pets Best is a great insurance company
Pets Best is a great insurance company to work with. I had one of two pets that I have insured with Pets Best pass away. The agent I spoke to have the policy canceled on the pet I lost was so supportive and understanding. I felt like I was talking to a friend, not a stranger. Keep up the good work. It's what separates you from the rest!
Very easy to file a claim
Very easy to file a claim and I was refunded within days of approval. Excellent customer service!
Insurer: Embrace
By: Kimberly Smith