222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They deny most claims, not worth it
This company has multiple minimum $500 expense amounts for each body part or ailment (four separate claims were approved but each condition had a $500 copay first so we recieved no reimbursement). We had a several thousand dollar bill for an injested plastic piece that needed multiple scans and were only paid out about 28%. When I called to cancel, they tried to blame my frustrations on having such a high deductible (only $350). Trupanion has, like many of the negative reviews, reached out but I have no interest in engaging with this company, having already made true statements about their (lack of) services with their insurance plan. Do it right the first time Trupanion! Trupanion, do not bother calling or emailing me as I will not respond to you.
Insurer: Trupanion Canada
By: Kaas
Great price and easy to sign up!
Great price and easy to sign up!
Insurer: Prudent Pet
By: tonistenvoldyahoo.com
BEWARE!!!!
BEWARE! I got this insurance for my pet and when the time came to submit claims, I got rejected because underwriting was saying there was a pre existing condition which there was not. I honestly believe they make up reasons up NOT to reimburse you, please reconsider before purchasing this. Oh and to boot, their customer service agent did everything in her power to cover up why the claim was rejected, even lying about what the paperwork said.
Insurer: Spot
By: Toni
Customer care specialist was very…excellent!
Customer care specialist was very helpful, extremely knowledgeable, very friendly, a pleasure to speak with, and quickly handled my concerns! Fetch-Pet provides insurance coverage for my pup, Percy! I highly recommend them! Sandra Young, Farragut, TN
Insurer: Fetch
By: Sandra
One Star
One Star – Very Disappointed After Years of Paying We paid Trupanion ~$150/month for over three years and never filed a claim—until a recent emergency when our French bulldog began hyperventilating and needed urgent care. The $1,000+ bill fell well over the $700 deductible, but the claim was denied. Trupanion claimed it was a “pre-existing condition,” even though he’s never been treated for breathing issues. We bought this policy on the advice of an emergency vet after a totally unrelated incident. When we finally needed coverage, they refused. Extremely disappointing.
Insurer: Trupanion
By: David S
Thank you for helping us to give our…
Thank you for helping us to give our sweet girl the best care possible.
Insurer: Trupanion
By: Diana
Good response and timeline service
Easy to submit claim. Response rate is very good by email and confirmation of claim submitted. Reimbursements come in timely manner
Insurer: Embrace
By: Gulliver
Lightning Fast Claim Payments!are paid so fast
Claims are paid so fast! Wow! The website and information is so clear and easy to understand and use!
Insurer: Spot
By: M. Coulter
Excellent Pet Insurance Company
The quick response and reimbursement is much appreciated. Also, it’s easy to get a knowledgeable, helpful individual when contacting the company by phone. Thanks.
Insurer: Spot
By: Terri Hemeon
We are so thankful that we have Healthy…
We are so thankful that we have Healthy Paws! We have two Goldendoodles, one of them gets chronic ear infections $300.00 each time. He recently had a very complicated obstruction $6,000 worth of surgery, ICU and medication.I can’t imagine having to pay all that. We knew that we would be reimbursed 80% of our out of pocket. Healthy Paws has always paid our claims without any issues. We highly recommend them! They also even checked on Max to see how is doing. We are incredibly thankful, Kristine
Insurer: Healthy Paws
By: Kristine Dushane