218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great process for this insurance
It's so easy to submit claims! thank you
Insurer: Spot
By: Chantale Ghazi
Signed 3 Goats Up Easily Thank You
Kevin was very kind and friendly. He helped make things easy to understand. I appreciate being able to sign up while waiting for my check to pay that first payment. I didn't feel forced into a policy or fear mongered so thank you for that. The price is manageable for me. Thank you.
Insurer: Nationwide
By: Alexandra
Even though I provided all the…
Even though I provided all the information, they kept asking for similar details, and it still took almost three months.
Insurer: Embrace
By: Yoojin Chon
Claims are reviewed in a timely manner
Claims are reviewed in a timely manner, and reimbursements processed promptly. You just need to have all required documentation at the time claim is made.
Insurer: ManyPets
By: Judith Aiken
Michael
Michael, the sales agent, was very knowledgeable and helpful.
Insurer: Nationwide
By: Parking.com Customer
Grate insurance has everything I need…
Grate insurance has everything I need for my baby boy
Insurer: Pumpkin
By: Marvin Bourdier
Stay FAR away from Sonnet Insurance
Stay FAR away from Sonnet Insurance. This is by far the worst insurance company I’ve ever dealt with. Their customer service is nonexistent, their claims agents do not care about you, and they will purposely delay your claim with little to no communication. Despite being an “online-based company,” they don’t update your information properly, and good luck trying to reach them—chat takes 30-45 minutes, and calling means waiting at least an hour just to be met with empty promises of callbacks that never happen. To top it all off, they added someone to my policy that I don’t even know, and I’ve been paying for them for an entire year! Absolute scam of a company. Avoid at all costs.
Insurer: Sonnet
By: Bronte R
Exceptional Customer Service
Amanda M.was very knowledgeable, patient, kind, and thorough. She quickly put my mind at ease by answering all my questions and even a few things I might not have considered. I had been shopping for pet insurance for weeks, without finding the right plan for me. Amanda understood what I wanted and helped me customize my policy, so that I am confident I have the BEST for my fur baby! For me, Amanda made all the difference, which put Fetch pet insurance way ahead of the competition!!
Insurer: Fetch
By: Cynthia Johnson
Richard Bowers helped me choose the best policy for my dog
Nationwide decided to eliminate the policy under which my dog was insured which was the most comprehensive coverage a customer could get. Richard Bowers spent a substantial amount of time on the phone with me discussing my options for the right insurance policy for my dog and helped me narrow the options,down to the policy I ultimately purchased. Richard is extremely knowledgeable and extremely kind and patient. Richard should serve a role model for fantastic customer service.
Insurer: Nationwide
By: Caryn Schwartz
Year 2024 was my beginning with Embrace
Overall they were pretty good. I'm not computer literate so had some trouble figuring out how to send the claims. Ended up mailing them. Communication was good. I got reimbursed for most of my claims. Only one I had trouble with was the claim for the ER visit. Only complaint I have is the first year my premium was a little over $300 THIS YEAR it's over 1600 plus. I haven't turned in any claims for 2025. I was not happy and don't understand why, Hope it goes well this year.
Insurer: Embrace
By: Pamela Barrs