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Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had a rare positive experience with…
I had a rare positive experience with the former company that became Fetch, Pet Plan, and I had recommended them many times over the 12 years I had my policy; however when my premium (understandably) went up as my cat is older, I did the calculations and determined there was little financial benefit to maintaining the policy, so I called to cancel. I was given a whole pitch about all the ways my cat could get sick and need coverage- I patiently listened and explained my position, again, but when the agent repeated the whole script again, I told her I would check with my vet and see if her argument was worth considering, given his health. Talked to vet and I was correct, so I called a week later to cancel, and explained my entire position again- that I was calling back the second time after considering not canceling, but very firmly requested to cancel my policy. The agent then took several minutes reading the notes from the previous week and his claim history, and then pursued to launch into the exact same script again, and then one more time after I interrupted her that she was repeating a message a had heard now 3.5 times before. It felt manipulative and scammy, disrespectful of my very clear request, and wasted my time on what should have been a simple call, but ended up being over 10 minutes. I will not ever recommend them again.
Insurer: Fetch
By: Emily Reilly
Super easy to place and upload claim…
Super easy to place and upload claim with a quick response. I have been with them for over a year and happy so far. They did raise the fee for my lab this year, which was a surprise as its already pricey!
Insurer: Spot
By: customer
Happy you finally accepted a claim and…
Happy you finally accepted a claim and sent us a check. We were ready to cancel the coverage, as our first few claims were denied. Glad to finally receive a check.
Insurer: Fetch
By: Barbara
Spot is attentive and timely in their…
Spot is attentive and timely in their response to claims. The process is easy and straight forward to file. 5 stars!!
Insurer: Spot
By: Michael August
Thank you for being there for us.
Thank you for being helpful , caring, and prompt. I will continue to purchase insurance for upcoming dogs. Thank you again.
Insurer: Embrace
By: Cindy Ellis
Premium wellness coverage paid for itself!
"I had my dog spayed and microchipped along with a rabies vaccine. The entire bill wasn't covered — but I expected that because I knew the limitations of the policy. But I was pleasantly surprised by the ease of making a claim and the speed of review. The reimbursement cuts my recent bills by more than half! All in all, I was reimbursed virtually the entire cost of the premium!
I love these guys
I’ll keep it short. Enrolled my boy at five months old, he’s now almost 7. In his short life he’s had two ER visits and a lifetime of asthma, requiring not-cheap meds. Healthy Paws has completely lived up to their promises. Of the $3300 I’ve put into ER visits I’ve gotten my covered 90% back without questions, and my boy’s asthma meds, which these days cost me $175 every two months, are 90% reimbursed after my deductible, again, no questions asked. The best part - I’ve not had a single claim take more than 24 hours to be approved and I get my direct deposited reimbursement the next day. After 6 years I’m so far ahead they’ll be in effect paying my premiums for another few years before they will sniff making a profit from me. Bad for them, good for me. I can’t describe how not worrying about the cost of vet visits for illness or injury is much less stressful knowing I’ve got these guys behind me. Having an unhappy critter is bad enough. These guys take the financial stress completely away.
Insurer: Healthy Paws
By: Mitchell Clasen
Absolutely The Best Pet Health Insurance
When I began my search eleven years ago for pet health insurance I did considerable research for what I thought would be the best insurance for the best value. I chose Healthy Paws and have never regretted my decision. I have used Healthy Paws several times over the years and have never been disappointed. Simply put, they do what they say they will do and they do it very promptly. About three weeks ago, my precious eleven year old Shih Tzu had an emergency gastrointestinal bleed. She was admitted to CARE Animal Hospital in Charlotte, NC where she spent five days. CARE’s treatment was exceptional and my little Spicey is on her way to a full recovery. My hospital bill for her was almost $5;000. I submitted my claim by cellphone using the Healthy Paws app. It was simple and easy. To my amazement, my 90% reimbursement was posted into my checking account within 36 hours. They also sent me a very nice email asking me about her recovery and reassured me that they would be there for any additional assistance. There simply isn’t a better pet insurance company than Healthy Paws!
Great no hassle processing and service
Quick and easy preauthorization and quick processing and payment. Explanation of benefits very clear. All done online. They will gladly call your vet if they need additional info. I'm glad I hooked up with them, you should too.
Insurer: Spot
By: Sheri Tilley