218,878+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,878 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,844 reviews

4.9
Healthy Paws

11,158 reviews

4.9
Fetch

5,524 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,970 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 28, 2025

Easy application to complete

Easy application to complete. Good choices of plans offered. Affordable

Insurer: Nationwide

By: Vicki

March 28, 2025

Good afternoon

Good afternoon, to whomever may be interested, I am leaving this note letting you know about the poor work, the mockery, the lack of consideration and respect that this insurance gives as its first offer after not covering my pet's consultation after 4 months of waiting, they decide whatever they want. I do not recommend this insurance for people with heart problems because they could have a heart attack. Very poor work with our family. They are good collectors and very bad payers. Sorry, that is my humble opinion. My experience with them is very unpleasant.

Insurer: Embrace

By: Chanel Leon Carmona

March 28, 2025

Poor communication

Poor communication. Claim 9038678 has yet to be paid. I have sent in the additional information requested and so has my Vet. I have talked on the phone to resolve but apparently that failed. I have sent info requested to another claim (9127053) because original claim was closed. Just vey poor follow up. Paying the high premium does not guarantee great service.

Insurer: Pets Best

By: Dennis

Verified March 28, 2025

Excellent services

My dog has been insured with Nationwide for 13 years. Always excellent services and prompt claim returns. I’ve decided to insure my cat for this same reason. I always recommend Nationwide to friends inquiring about insuring their pets.

Insurer: Nationwide

By: Customer

Verified March 28, 2025

Very helpful and thorough

Very helpful and thorough. I appreciated Kevin’s knowledge and assistance. We are long time customers so I really expect good customer service, which I got. Thanks!

Insurer: Nationwide

By: Sally L Fiala

Verified March 28, 2025

Lovely Experience

Easy to use and understand policies

Insurer: Nationwide

By: customer

March 28, 2025

Easy to Submit a Claim

So easy to submit a claim and I can submit one in less than 5 minutes.

Insurer: Embrace

By: Lindy Witz

Verified March 27, 2025

Your quick response for reimbursement…

Your quick response for reimbursement and your easy to used web site.

Insurer: Spot

By: Oretha Rogers

March 27, 2025

Worst company I have ever encountered

These reviews have got to be fake or bots, please go look at their reviews on Yelp and filter to “most critical” on the app store to read real reviews of people experiencing how terrible Fetch Pet insurance is. If I could give them a 0 star I would. This has got to be the worst company I have ever dealt with, and mind you I was an assistant for 5 years so I have encountered my fair share of difficult people and companies. Take every bad experience i’ve had, double it, multiply by 10 and it still doesn’t compare to how dirty this company will do you. In the past two years I have tried to cancel a countless amount of times and keep getting charged over and over. We have not used this insurance for over a year and a half and not only did they make it difficult to cancel, they wouldn’t refund us for the payment that hit today. You will never see a dime of your reimbursement, as all the other reviews explain, you will get constantly denied, and good luck trying to get a hold of anyone. The customer service was horrible. Straight trash. They seriously don’t care! If you took the time to read this, please take the time to research a different insurance that values their customers and your babies.

Insurer: Fetch

By: Michelle Palaj

Verified March 27, 2025

It was a wonderful experience.

It was a wonderful experience.

Insurer: Fetch

By: Chris

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