218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Irresponsible false advertising
Pets' Best website clearly states that *all* policies cover veterinary behaviorists, yet they refuse to cover claims involving veterinary behaviorists if you don't buy a special rider to cover office visits. They claim it's not their fault their website contradicts their policy documents, so they don't have to honor it. And you can't purchase the rider to cover office visits without canceling your existing policy and starting a new one that excludes pre-existing conditions, and no other insurance company will cover pre-existing conditions either, so you're stuck with a useless policy. If they don't stand behind their own claims on their website for this issue, you can be sure they won't stand behind other assurances they make. Avoid.
Insurer: Pets Best
By: J
Best pet insurance out there!
"Very easy process and very quick response. Best Pet Insurance Company out there. Highly recommend. Thank you Pets Best!"
Finally!
Finally a pet insurance company that does all they say. My claims are addressed quickly and responded to with clear explanation. The claims process is so user friendly. This insurance is better than my health insurance. Highly recommend!
Insurer: Pets Best
Veterinarian: Westside Animal Clinic, A Thrive Pet Healthcare Partner
By: Stephanie
pets best review
I have never had a problem with Pets Best Ins. Every claim I processed was carefully reviewed and explained as to the why or why not the claim was covered. Any concerns I would have, I would go back to the policy and review it. They were always on point to my policy. Very easy to file a claim and receive payment. Thank you
Our family cat had a medical emergency…
Our family cat had a medical emergency and was vomiting blood and we had her covered by ASPCA. The vets were telling us it was medically necessary to keep her overnight and xray her. After providing all requested medical records which proved no prior medical issues, they flat out denied. UNBELIEVABLE! Warning do not spend you money with ASPCA or Fireman's Insurance. We need a class action against them for denying legitimate claims. I am honest and this was a medical emergency, my wife as a RN and I have EMT training a vet at 1AM saying it's an issue and them denied says enough. I'll take my pets and $1300 year premiums elsewhere.
Insurer: ASPCA
By: Dean Evans
Healthy Paws is the Undisputed Best Pet Insurance
I have had Healthy Paws pet health insurance for almost eleven years on my beloved Shih Tzu -Spicey. A few weeks ago she was rushed to CARE Animal Hospital in Charlotte, NC for a gastrointestinal bleed. She was admitted and stayed in their exceptional care for five days. She is recovering very well. My bill for her treatment was almost $5,000. I submitted my claim to Healthy Paws via their cellphone app and within 36 hours I was reimbursed 90% per my insurance policy. The process for filing the claim was easy and quick. I was amazed at their prompt reimbursement response. Shortly after getting my reimbursement, I received an email asking how my Spicey was doing. Healthy Paws also reassured me that they would be there for any additional treatment. I can never thank them enough for providing the service that led to the best possible care for my pet. Over the years, Healthy Paws has earned my trust as a pet insurance provider. They do what they say they will do and they do it promptly.
Insurer: Healthy Paws
By: Timothy Bost
Filing claims is easy and the coverage…
Filing claims is easy and the coverage is good
Insurer: Spot
By: Jeannie Park
Very quick and easy…
Very easy and quick to put in claims and the reimbursements were fast too. Made a very stressful situation a little easier.
Insurer: Spot
By: Tausha
Wow that was easy
Wow that was easy. That had to have been the easiest process I've ever used to get reimbursed for preventative and wellness checks for my dog. I entered the total amount of the invoice and uploaded a copy and in less than a week, Spot sent me back the covered portion directly to my account. Definitely recommend for the ease of access and promptness.
Insurer: Spot
By: Tyler Smith