224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I always submit my claims
I always submit my claims, even when I think it may not be covered.
Insurer: Pumpkin
By: Vickiann
Review and payment sent in a timely…
Review and payment sent in a timely manner!!
Insurer: MetLife
By: Sherie Barron
Great insurance/Great responses and…
Great insurance/Great responses and care. Overall I'm happy with the communication and speed and coverage for my pug.
Insurer: MetLife
By: Drew Phelps
Everything has been good with a few…
Everything has been good with a few exceptions. 1. The app chat feature sometimes gets in a loop and claims I am already in a chat when in fact I am not. 2. Communication is lacking when MetLife needs more info on a claim. Instead of requesting the info they close the claim, unpaid. 3. Sometimes they get a few days behind and don’t pay claims in the time period quoted. Besides these three everything has been good.
Insurer: MetLife
By: David Echols
I literally cannot get in contact with…
I literally cannot get in contact with anyone. While uploading pet information and receiving the EOB is decently efficient, to update an address/reimbursement account- I literally cannot get in touch with a soul :(
Insurer: MetLife
By: Veronica Ortiz
Elaine was helpful
Elaine was helpful , informative, clear and accommodating. It was a pleasure speaking to her.
Insurer: Nationwide
By: customer
Timely responses to claims
Timely responses to claims. Keep you up to speed with status of claims.
Insurer: MetLife
By: Sandra Brantly
Easy and painless
It is easy and painless to submit claims and get reimbursement. So happy with our choice to go with MetLife for pet insurance.
Insurer: MetLife
By: Kristen
Never an issue
Never an issue. I send the receipts with the soap notes from vet and always get back what I’m supposed to.
Insurer: MetLife
By: Salvatore Savoca
Super easy to file a claim
Super easy to file a claim. Fast and easy to file a claim. Even though I haven’t used all my benefits, they list how much I have available.
Insurer: MetLife
By: Brian Bunger