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My cat Bosley was recently diagnosed…
My cat Bosley was recently diagnosed with Hyperthryoidism. Trupanion has been incredible to deal with. The administration team at my vet hospital put the wrong classification on a couple of visits regarding this ailment, so I had appeal with Trupanion. It’s so stressful dealing with an ailing loved one, let alone worry about insurance coverage. Trupanion had the issue rectified in less than 24 hours. I was blown away with their customer service, care and concern.
Insurer: Trupanion Canada
By: Cindy Young
Dolly Baby
So far everything has gone well with your company I am hoping Dolly stays healthy but I know Trupanion is there for her if something serious happens. Dolly just turned 1 this past Monday. I love my baby.
Insurer: Trupanion
By: Bonnie Meadow Bolen
clear options and ease of enrollement
clear options and ease of enrollement
Insurer: MetLife
By: Felix Fernandez
Good follow up
Good follow up. We received an email confirmation and a letter from you for our records.
Insurer: Pumpkin
By: Don Lynn
It was amazing thank u
It was amazing thank u
Insurer: MetLife
By: Cassandra Campbell
Terrible service by an even wort compnay
I’ve never dealt with a company that hides behind confusing, over-engineered wording the way this pet insurance provider does. Every claim feels like a homework assignment — pages of “legal-sounding” policy language that only they seem to understand, and somehow every sentence ends up meaning “not covered.” I signed up expecting clear support for my pet. Instead, it feels like they’ve designed their policies to be as vague and technical as possible, so they can deny anything they want. Whenever I ask for clarification, I get a copy-and-paste paragraph that explains nothing and contradicts their own previous messages. It’s like they speak a different language. The worst part? The reps sound friendly, but they always redirect you back to the same impossible-to-decipher policy wording. It leaves you feeling tricked — like you’re paying monthly just to be told “no” in 12 paragraphs. If you want transparency, honesty, or even basic clarity, this is not the company for you. Save yourself the frustration and choose an insurer that actually values your time, your money, and your pet’s wellbeing.
Insurer: Pets Plus Us
By: Adam
Very positive experience
Very smooth and easy process, good price
Insurer: MetLife
By: Mila
FIXED A PROBLEM IN A TIMELY MANNER.
FIXED A PROBLEM IN A TIMELY MANNER.
Insurer: Embrace
By: Pastor W.L. Acklin
So easy for claims
So easy for claims , super customer service and pays on time.
Insurer: Trupanion
By: Dawn