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if I could choose no stars
if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!
Insurer: Fetch
By: H Custard
if I could choose no stars
if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!
Insurer: Fetch
By: H Custard
if I could choose no stars
if I could choose no stars, that's what I would do. When I started my dog's policy back in 2017, I was told I would not be punished for using it but that's exactly what happened when he suffered issues in 2022, my benefits were cut. Now 2 years later, once my dog reached "senior" status, I was offered a renewal at a 45% increase in premium. The security I expected to have until my dog's death was ripped right out from under me, so the next medical issue he has will come as financial decision, not what is best for him. I will NEVER use this company again!!
Insurer: Fetch
By: H Custard
Very easy to place claims on website
Very easy to place claims on website Website is very user friendly When the claim is completed, the reimbursement went smoothly and forms were detailed
Insurer: Spot
By: MAXINE
I am very please with the speed that…
I am very please with the speed that you paid my claim.
Insurer: Pets Best
By: Myrna Yunes
great insurance!
quick reimbursements and good coverage. able to customize coverage and nice customer service.
Insurer: Spot
By: Samantha Lam
Great service and a reasoned easy to…
Great service and a reasoned easy to understand explanation that was tailored to me.
Insurer: Embrace
By: Marcie
Applying for a claim was simple and…
Applying for a claim was simple and straightforward.
Insurer: Embrace
By: CONNIE W
Helpful and kind…
Rebecca answered all of my questions clearly and professionally while still being personable and incredibly kind!
Insurer: Prudent Pet
By: Ashley
It's ok
I am spending more on Insurance then at the vet. I am not sure the cost is worth the benefit. The APP is easy and submitting for reimbursement is quick. Again, not sure it is worth the price, though.
Insurer: Spot
By: Patricia