224,823+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,823 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always pleased with the service.
Always pleased with the service. Thank you.
Insurer: MetLife
By: customer
Prompt review and fair assessment with…
Prompt review and fair assessment with good feedback. Pleased with Metlife for years.
Insurer: MetLife
By: Cat owner
Your communication is wonky
Your communication is wonky. You communicated to me about the wrong reimbursement and keep saying it's being reviewed when I;ve submitted multiple variations of the paperwork requested. Additionally, this reimbursement has been approved previously so why the issue now?
Insurer: MetLife
By: customer
A patient and knowledgeable associate…
A patient and knowledgeable associate on the phone showing me how to set up my account. The bill re-imbursment was fast.
Insurer: Pumpkin
By: Gary
The Absolute Best Pet Insurance
MetLife simply has the best pet insurance product on the market. It is reasonably priced and puts the customer first. Claims are easy to report via the app, are processed quickly, and payment is immediately via Zelle. I’ve also used the virtual vet service, which was extremely helpful. I’ve referred many folks to MetLife, and I’ll continue to do so!
Insurer: MetLife
By: Jim Thorpe
I was pleasantly surprised that my…
I was pleasantly surprised that my refund was handled within a few days. Staff was pleasant and professional.
Insurer: Spot
By: Kat
My claim and payment processed in a…
My claim and payment processed in a timely manner
Insurer: MetLife
By: Debra Griffith
Cost four times increase in two years
Cost four times increase in two years - for coverage that we have not used. The customer service has been professional.
Insurer: Embrace
By: James Arnold
Appreciated the prompt reimbursement.
Appreciated the prompt reimbursement.
Insurer: Spot
By: Haydee Castellanoscardell