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Easy Peasy
Fetch has made filing a claim is a very simple process! Upload photo of vet bill and basically that was it. Fetch is very diligent about communicating the status of the claim. The whole process took approximately 2 weeks. Definitely would recommend!
Insurer: Fetch
By: Cheryl
Easy to understand and use
Easy to understand and use. We feel very confident with MetLife on our side to help us care for our sweet pet.
Insurer: MetLife
By: customer
I was truly surprised at how easy it was
I was truly surprised at how easy it was to get reimbursed for an unexpected illness with my dog. I figured I’d have to fight and call a million times but everything went quite smoothly just using the MetLife app. Thanks!!
Insurer: MetLife
By: Casey G
very convinced processing UI and system.
very convinced processing UI and system.
Insurer: MetLife
By: YOUNGDOO LEE
So happy with Spot!
I’m so glad I got Spot insurance for my pup. So easy and convenient to use. What they say is exactly what you get.
Insurer: Spot
By: Jee k
It is very disappointing that #1 I was…
It is very disappointing that #1 I was a loyal customer with Nationwide pet insurance and told many per owners about it to sign up for there top insurance plan for over 10+ years which was a bit pricey but it had great coverage. I hardly used it but for a piece of mind I had it. Fast forward to this year when I actually need it for my dog, I tell the vet to do whatever you need to to keep my dog alive and I check my pet insurance plan and my insurance says it is valid to 2026, but then it says inactive. So I was confused because I had it on auto pay for years now ok my same credit card. First they changed my policy without me knowing to 50% coverage instead of 90% coverage which I had for over 10 years and second they are blaming me for changing my payment method and it didn't go through because of a glitch. Now they are making me back pay and not covering what I signed up for because they said it changed. BUT when did I change it?! And I have auto pay for the top insurance plan for my dogs. Now in stuck with a $11k vet bill that isn't going to be covered as what supposed to when I signed up for this plan 13 years ago. Had I know they would of done this without me knowing they scammed me for the last 10+ years and now when I need it the coverage is so bad. I should of gone to a different pet insurance plan. Now I'm financially hurting after investing so much money into this insurance policy for my dogs. The agent cares about just collecting my back pay when it was there mistake. And doesn't even care about my suffering dog . Then I asked her to transfer me to a supervisor or someone to talk about this and she transfer me to some telemarketing number that is asking me about Medicare and my age?! This is really unfortunate I paid thousands of dollars for insurance from all of my pets and when I need it the most they don't cover much. I should of done what my other friends done. I'm waiting for someone to contact me. This is just not right.
Insurer: Nationwide
By: James Miyasa
Claims Processed Quickly
I’m pleased The claim was processed within days. I wish my human insurance claims were processed this quickly.
Insurer: Spot
By: DB
answered all my questions and very…yes
answered all my questions and very polite
Insurer: Fetch
By: Melissa Murillo