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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good policy horrible website
The policy is good and coverage. Website is unusably bad and payout take too long to come back. BY far the worst part of Metlife Pet is the website. If I didn't have a solid contact there to call, I would have cancelled my policy years ago.
Insurer: MetLife
By: customer
Seamless claims processing + the first…
Seamless claims processing + the first question “Is your pet fine?”
Insurer: MetLife
By: customer
Quick turnaround time
Quick turnaround time
Insurer: MetLife
By: Linda Obenauer-Kutner
Quick, Easy, Attentive
Customer service is easy to reach and can always help me. They are quick to review and reimburse claims. I have been really pleased with the coverage and service for my pets since we have had Embrace the past 7 years.
Insurer: Embrace
By: Kelly Hosste
I talked to two people
I talked to two people. The second called me to see what they could do to make the policy work for me. We were on the phone for an hour before we could find a solution. It was amazing customer service.
Insurer: Embrace
By: Ellen Friedmann
Usually helpful and understanding.
Usually helpful and understanding.
Insurer: MetLife
By: LARRY NELSON
So easy to use and quick turn around…
So easy to use and quick turn around time!
Insurer: MetLife
By: customer