222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was quite pleased at how easygreat service it was…
I was quite pleased at how easy it was to file a claim and I thank you very much. I just wanted to know why the premium went up that I couldn’t find out but I love Spot.
Insurer: Spot
By: Cathy Rice
My experience with MetLife Insurance…
My experience with MetLife Insurance was excellent. When I called to speak with a representative about what my policy covered, the process was simple and easy to understand. The representative was knowledgeable, patient, and answered all of my questions clearly. I was also very impressed with how quickly my refund was processed. Overall, the customer service was efficient, professional, and made the entire experience smooth and stress-free.
Insurer: MetLife
By: customer
Not a good experience so far
Not a good experience so far. My dog had an accident playing and I immediately scheduled a vet visit after paying for his coverage for over a year I submitted all the documents including SOAP notes. Now they want SOAP notes submitted for the year prior! Other than his vaccination update a year prior at a clinic-+ he does not have any prior vet visits! This is stressful I have called multiple times and each time a representative tells me ok don't worry we have everything we need! I even had a cytology and blood work to make sure his ear trauma wasn't an infection or allergy. I was aware the day he did it and immediately scheduled his appointment for a drain etc.. When you sign up they are not going to cover your pup if there is no prior history is what I gather. I am definitely cancelling if they refuse his coverage.
Insurer: MetLife
By: DR
I already had one dog insured with you…
I already had one dog insured with you and got a second, which I wound up insuring with AKC. Their insurance is worthless.
Insurer: Nationwide
By: Ellen Thompson
Quick review of my claim and quick…
Quick review of my claim and quick payment. I love how easy this was!
Insurer: MetLife
By: customer
Although your quote was under the…
Although your quote was under the quotes I received I still think for as long as I have been driving it should have been lower. It's nice to have an actual person being able to help you set up your account you need better customer service
Insurer: Sonnet
By: Jeffery Desjardins
waste of time and money
waste of time, waste of money on the insurance that they deny ,then you try to dispute it again weeks of stress and so far 2 claims still paid at ZERO, but yet paid insurance for it! START saving your cash for emergencies and no need of any pet insurances!
Insurer: Fetch Canada
By: Floare F
I called after I had made a claim for my dog Diamond
I called after I had made a claim for my dog and Pets Best forwarded a payment to my account not even 1/3 of the amount I spent at the office visit.I took out extended coverage of pet insurance when I first signed up for reimbursement of 85% of what ur bill is .Check this out 2024 received what I was to receive.. 2025 the excuse was I didn’t take her when new coverage was infect so I didn’t receive the amount I got in 2024.2025 just submitted claim this time we only pay a certain amount wellness visit..I am furious and give them a one star.. I plan on calling back Monday to get a supervisor or corporate because I don’t know who is playing games .What the since it makes to have reimbursement insurance with not only paying increase fees every year our pet ages.???I was givihg Pets Best great review to my family to purchase their insurance .Hell no
Insurer: Pets Best
By: Sherry
My claims have always gone thru easily…
My claims have always gone thru easily and my refunds are prompt.
Insurer: Spot
By: Rachel Damiano
Easy to submit claims and fast payout.
Easy to submit claims and fast payout.
Insurer: MetLife
By: Heather Ranson