221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great transaction
The ease in entering in a claim along with the communication regarding claim status made this a superb transaction.
Insurer: Fetch
By: Karen
Amanda was truly phenomenal!
Amanda was truly phenomenal! She made my very 1st contact with Fetch, a real Blessing. She was extremely knowledgeable, explaining all in terms that one could fully understand. Amanda was also very friendly, caring and completely empathetic to my needs, and the needs of Tua, my small pup. Amanda is truly an asset to your Company!
Insurer: Fetch
By: Ché Ash-Gubby
My cat isn't insured and last week he…
My cat isn't insured and last week he had an impacted poo (bum open but stuck) so I had to take him to the emergency vets to get it taken out (sorry if tmi). He has been fine since then and is passing normally. I am thinking he might have had a reaction to a new cheesy cat food I'd been giving him, but not sure. I searched around for insurance as I'd been meaning to for ages. Most animal insurance doesn't cover previous conditions and related conditions might not also be covered. ManyPets do though, with a few caveats, which I am grateful for. Kayleigh explained things to me in an email and I have decided to go with them based on them giving our cats a bit more of a chance in life. I don't think it's fair to have a blanket ban on animals for life if something they had treatment for happens three years later, and ManyPets also get it. They obviously have to cover themselves but at least they have the option for our babies.
Insurer: ManyPets
By: Kris
Great Customer service
Great Customer service, kind compassionate and well informed
Insurer: Embrace
By: Joni Bell
The best dog insurance
The best dog insurance. Great customer service and easy reimbursement.
Insurer: Pumpkin
By: customer
Scam
Scam. Adopted a dog from the Humane society and signed up for coverage the same day. Had a vet visit the next day and the claim was denied bc my policy ended the day before the visit. How? No one to talk to. Don’t waste your money.
Insurer: Fetch
By: Matthew Anderson
Impressed
Claim was easy to file and complete. Reviewed and reimbursed quickly. I was quoted 2 weeks but everything was done in a week! Very impressive.
Insurer: Fetch
By: Kala Williams
I do not recommend Pets Best Insurance
I do not recommend Pets Best Insurance. I had a frustrating and disappointing experience that shows this company lacks transparency, responsiveness, and accountability. I submitted a claim for my cat Kage and was told to provide vet records for a date that never existed. I explained this clearly, provided the only valid records from 2020, and still received repeated emails asking for documentation from periods when we didn’t visit any vet. It felt like a deliberate tactic to deny reimbursement. On March 11, 2025, I canceled the policy via email and phone due to how poorly the claim was handled. I even followed up again by email on March 15 to reiterate my cancellation, stating I could no longer provide “nonexistent records” and that this policy was already canceled. Yet they kept billing me for the next four months—March through June. I called again on June 23, spoke to a rep named Zair who said a manager would review the emails and backdate the refund, and that I’d receive a confirmation email and phone call. Neither ever came. On June 30, I called yet again and spoke with a supervisor, Bassem, who admitted they hadn’t seen the email cancellation and only then confirmed that the policy was canceled. ❗ Additional Red Flag: Pets Best Insurance is NOT BBB accredited, which should be concerning for anyone seeking a reputable pet insurance provider. This was a stressful, time-consuming, and avoidable experience. Pets Best made a difficult time even harder—and I’m still waiting for a proper refund and acknowledgment of their errors.
Insurer: Pets Best
By: Israel Cabreros
Pets Best - A Great Pet Health Insurance Company
"Pets Best has the best claims processing in the business. The submission is very easy and submitting bills takes only a minute or two. Once the claim has been submitted you can follow the progress online at Pets Best. The company turns even complicated bills around very quickly and claims are paid directly to my bank electronically. My dog Jack, had ACL surgery followed several years later by spinal surgery and both these very large claims were handled perfectly and my reimbursement was paid quickly without comment. My relationship with Pets Best has always been first class and I encourage all pet owners to include Pets Best whenever they are looking for a new pet health insurance relationship! Sincerely, Jack the dog and Harry Chenoweth the dad!"