221,499+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,499 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Agent very helpful and friendly
Agent very helpful and friendly! Explained everything!
Insurer: Nationwide
By: Dottie B
Great customer service
Great customer service, very helpful people
Insurer: Fetch
By: Seror Meti
Overall it's been good
Overall it's been good. The speed with which you deal with claims is good. When I've had to contact customer service my experience has been good. Only problem I had was not realizing that claims had to be submitted within 90 days. The 1-2 years have been especially challenging for me as I was caring for an Alzheimer's patient at home, so I sometimes missed that cutoff date. Now that he is in assisted living I'll be able to submit those claims in a more timely fashion.
Insurer: MetLife
By: Anna Estrada
Dependable, Reliable, Comes through
I have NEVER been disappointed. I was so stressed about my Ludo's recent emergency. Scared about his prognosis and scared about paying for his care. Pumpkin now made what would have been impossible for me financially possible. I would NEVER have been able to pay for his care upfront.
Insurer: Pumpkin
By: Heather
Love itEasy to use with fast reimbursement.
Easy to use with fast reimbursement.
Insurer: MetLife
By: Kathy Gleason
Easy to upload claim and was processed…
Easy to upload claim and was processed quickly.
Insurer: Fetch
By: Lorna
Filing a claim is easy and handled…
Filing a claim is easy and handled promptly. Received email notifications claim was received , under review and completed. Explanation of payout was thorough. Excellent service and communication.
Insurer: Fetch
By: Nicole
Metlife Pet has been prompt and easy to…
Metlife Pet has been prompt and easy to work with
Insurer: MetLife
By: CHARLES FRANCK
The rep I spoke with was very…
The rep I spoke with was very knowledgeable and pleasant
Insurer: Nationwide
By: customer
Pets Best IS the best :)
Last year, we had a beloved, uninsured dog die of epilepsy. So, we immediately took out a Pets Best policy as soon as we adopted a new puppy. (We didn't expect to need it as soon as we did.) Pets Best no-fuss process for handling our claim was greatly appreciated! We will certainly recommend them to other owners at our neighborhood dog park. :)