154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 26, 2024

Not paying claim

Pest Best dont't pay the claims for services and always give you the excuse of the deductible needs to be paid fist, even when the amount for the deductible has been paid in full for the year. This looks like a scam should take legal action about it.

Insurer: Pets Best

By: JOSE

Useful
December 26, 2024

Great support

Our shepherd was struck with a terminal illness and Embrace has been wonderful in quickly processing important treatment costs.

Insurer: Embrace

By: Michele Tucker

Verified December 26, 2024

Spot reviewed my claim quickly

Spot reviewed my claim quickly, gave me a status on the claim quickly and sent out the claim check quickly.

Insurer: Spot

By: Larissa Lenehan

Verified December 26, 2024

Frustrated

The service has been great. I'm upset that my previous service was not honored eventhough you were the recommended new provider. Edit to my review : 1/2/2025. I called as suggested and the prior condition still wasn't honored from the other company switch. This was a waste of my time calling.

Insurer: Spot

By: Michelle R Erickson

December 26, 2024

My first experience filing claims was…

My first experience filing claims was very easy and I was reimbursed within 2 days!

Insurer: Embrace

By: customer

Verified December 26, 2024

terrible insurance .

terrible insurance .

Insurer: Embrace

By: Jeanna Wozniak

December 26, 2024

Terrible Experience

Terrible Experience – Would Give Zero Stars if I Could! I can’t believe how misleading this company is. The hidden costs are outrageous! They lure you in with seemingly good deals, but then you’re hit with unexpected charges that were never disclosed upfront. It feels like a total scam, and I regret trusting them. Highway robbery at its finest. Do not trust them! Save yourself the headache and go elsewhere.

Insurer: Embrace

By: Farah

Verified December 25, 2024

Very easy to work with

Very easy to work with. Pay claims quickly and answer questions whenever I call. Very happy with Embrace.

Insurer: Embrace

By: Louise

Verified December 25, 2024

Embrace is the best!!!

Embrace was nothing but responsive and quick to help with our medical emergency for our dog! Friendly customer service and we were reimbursed very quickly!!! I would recommend 10/10!

Insurer: Embrace

By: Jeff Bass

Verified December 25, 2024

I had never purchased pet insurance…

I had never purchased pet insurance before, and Steffie helped me tailor an insurance package that would be best for my particular pet. She was able to relate stories about her own pets' needs, which was very helpful. She did not rush me with questions and made sure I was informed before making a choice.

Insurer: Prudent Pet

By: Poodle Mom

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