154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 14, 2025

So happy I purchased this

So happy I purchased this. They have been great with every issue.

Insurer: MetLife

By: Rena

Verified December 14, 2025

Filing the claim was easy, completion of the claim and payment was expeditious!

Filing the claim was easy, and fast. Approval came within a couple of days and payment was processed within 24 hours. I was provided full details on what was and wasn’t covered in my claim and was updated daily on the progress of the claim. I would recommend Trupanion to anyone looking for pet insurance!

Insurer: Trupanion

By: Lynne Morgan

Verified December 14, 2025

Love metlife

I have always had a great experience with MetLife pets! They respond to claims so fast. I put the claim in on a Saturday and got a reimbursement on Tuesday.

Insurer: MetLife

By: Alex

Verified December 14, 2025

We got the insurance for our new puppy

We got the insurance for our new puppy. After his first vet visit I was able to quickly upload his receipt for his vaccines and first visit. I was reimbursed the next day or so via zelle. I wish that everything was as easy as filing our first claim.

Insurer: MetLife

By: SpookyRN

December 14, 2025

They are a scam

This company is a scam. They have repeatedly delayed and refused to pay the only claim we have ever submitted. Despite my providing all medical records my dog has ever received—multiple times—they continue to send emails claiming additional records are needed. I have had to call them repeatedly, yet the issue remains unresolved and no payment has been made. Based on this experience, I believe this company is engaging in bad-faith claims handling.

Insurer: Embrace

By: Clint Lorance

December 14, 2025

Review

The vet would not give an itemized receipt for a service as they state it was a package. I feel that insurance should have reimbursed for part of the bill for the other medical expenses on the receipt.

Insurer: Pets Best

Veterinarian: Veterinary Care Group - Glen Oaks

By: Diana

Useful
Verified December 14, 2025

Fast claim response and fast chat…

Fast claim response and fast chat support

Insurer: MetLife

By: Sofia Maysel

Verified December 14, 2025

Glad I got pet insurance. My last pet I didn’t and it’s paid itself off already

This pet insurance is everything as advertised. Every claim I’ve submitted I have been reimbursed to the full amount I signed up for. After adopting my new puppy the shelter offered me the insurance. I signed up before I left the shelter with my new furry friend. No wait time. Took him to the vet ASAP for a comprehensive exam. And in no time I was fully reimbursed. The app is user friendly which sped up the process.

Insurer: MetLife

By: John

Verified December 14, 2025

Claims are done in very little time and…

Claims are done in very little time and easy to complete

Insurer: Spot

By: Beth

Verified December 14, 2025

Fast claim payment

Fast claim payment. Good coverage.

Insurer: MetLife

By: Charles Pedersen

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