224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Refused reimbursement
This insurance company is a scam. My pet was scheduled for a dental cleaning. However, the vet discovered he had severe gingivitis when prepping him for the cleaning and he needed 16 teeth pulled. Filed a claim with Embrace and it was our first claim ever with this company ever since we insured the pet 4 years ago. Every year the policy price keeps climbing, but they outright denied our 2k dental bill because they blamed the vet for only coded the bill as “wellness”. I asked customer service on the phone why the claim was denied, and Cassie told me I should go blame my vet because they refused to break down the bill on how much of it was dental cleaning. I asked Cassie how much cleaning does she think my pet needed done when he had 16 teeth pulled. And she kept telling me there is nothing they can do and to call the vet. Do not recommend.
Insurer: Embrace
By: Iris Dieu
Karley was amazing and helped me get…
Karley was amazing and helped me get exactly what I needed!
Insurer: Fetch
By: Estefania Carreras
Thank you Pumpkin Insurance for the…
Thank you Pumpkin Insurance for the fast and high-quality work, we are very grateful to you and of course we will choose only Pampkin in the future.
Insurer: Pumpkin
By: Svitlana
My claim was handled quickly
My claim was handled quickly. However, I did send an email asking for a breakdown of the payment and haven't heard back.
Insurer: Spot
By: PAMELA
First claim was easy to submit
First claim was easy to submit. All instructions clear and no tech hiccups.
Insurer: Embrace
By: Caroline Bombar-Kaplan
Quick and accurate Claim Coverage
Our Claim was accepted quickly and accurately!
Insurer: Spot
By: Vanessa C
Did I make a mistake
So far since I made the switch to Embrace I haven’t been impressed. The first time I submitted a claim I was getting emailed to explain the issue and my vet had to explain and send in history. My other insurances never was this hard to make a claim. My pay was usually deposited in 72hours. I’m now starting to wonder if I made a mistake by switching.
Insurer: Embrace
By: David White
PRINCESS IS THE BEST!!!
I Talked To Princess And She Was AMAZING!! She Made Me Feel Super Comfortable. I Felt As Though I Was Talking Her Ear Off With Being Anxious About Being A New Pet Parent. I Had A Bunch A Questions About My Policy To Understand It Better And She Never Made Me Feel As Though I Was Doing Too Much! I Love Her! She Needs A Raise, Promotion, Bonus...Something Lol I Just Really Appreciate Her❤️
Insurer: Fetch
By: Dominique Hamwright
Enjoy the platform
Has been a very easy to use platform, including uploading documents. I've been a client for almost 2 years, and I feel safe having my cat protected by Embrace.
Insurer: Embrace
By: Valeria A. Rosario Herrera