224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Solved my. Question. Kind & knowlegable
Insurer: Embrace
By: Bonnie Templeman
Outstanding Experience!
I recently signed up with ASPCA Pet Insurance, and I can honestly say the experience has exceeded my expectations. From the very start, their customer service has been exceptional — every representative I’ve spoken with has been kind, knowledgeable, and well-trained, making me feel supported and valued as a customer. Their website and mobile app are incredibly user-friendly, which has made submitting and checking on claims a breeze. I’ve been able to upload documents, track the status of my claims, and get updates quickly and easily. Most impressive of all, they are quick and efficient when it comes to processing claims — no long waiting periods or frustrating back-and-forth. It’s clear that this company truly cares about pets and their people. I’ve had such a great overall experience that I felt compelled to share it. If you’re considering pet insurance, I highly recommend ASPCA Pet Insurance for their professionalism, compassion, and top-notch service.
Insurer: ASPCA
By: kristen k.
Took way too long and too much wasn't…
Took way too long and too much wasn't covered. In an emergency situation they should just cover it all
Insurer: Pets Best
By: George Gilman
Easy to submit claims and easy…
Easy to submit claims and easy communication. Great insurance company for my three pets.
Insurer: Embrace
By: Susan
Good Experience so Far
We have been pet owners for over 50 years, but this is the first time we have had pet insurance. Over the 3 years since we purchased MetLife, we have filed several claims which have been processed efficiently and fairly. Filing claims online is convenient and easy. Our calls to customer service have been answered quickly by knowledgeable staff.
Insurer: MetLife
By: Sara
Forever grateful for MetLife
If it wasn't for MetLife pet insurance, I have no idea how I would be able to pay for my girls treatments and medications, very thankful! Great customer service. They made me do a lot of paperwork for her prescription food to be covered but at the end of the day they are covering and i understand the need for clarity. thanks again!
Insurer: MetLife
By: Kiki
Easy process
Great customer service. Submitting the claim was very easy. Took about two weeks for reimbursement which was expected.
Insurer: Fetch
By: Nicole
Haven't made a claim yet
Haven't made a claim yet, but Laura at Fetch was very, very helpful in finding the right coverage for Betty, my Corgi puppy, and even got me a discount. Will post another review when or if I ever to have to make a claim!
Insurer: Fetch Canada
By: Mandy
Prompt response and easy to get to a…
Prompt response and easy to get to a representative
Insurer: MetLife
By: Addie Firtel
I appreciate the fast help so much!!
I appreciate the fast help so much!!! I couldn’t do it without you!
Insurer: Fetch
By: Susan