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Efficient and Timely
Claim was filed, reviewed, and properly executed within 7 days. Well done!
Insurer: Pumpkin
By: David Lovitt
Showing of love for new client “Queenie”
Showing of love for new client “Queenie”
Insurer: Pumpkin
By: DICK REBOZZI
VEry reliable insurance.
VEry reliable insurance. Always caring and knowledgeable on the phone. Efficient, kind and helpful.
Insurer: Pumpkin
By: Pascale Coucy
It's so easy to talk to customer…
It's so easy to talk to customer service if I have any issue & they're resolved right away. It's also easy to use and I take comfort knowing Finch is covered
Insurer: Pumpkin
By: Jen
I’m incredibly disappointed with…
I’m incredibly disappointed with Healthy Paws Pet Insurance. After being a loyal customer since 2012, I was hit with a shocking 50% premium increase from November to December 2024. I’ve been covering my two senior cats, Indah and Bella, and this jump feels not only unreasonable but downright unsustainable. For over a decade, I’ve spoken highly of Healthy Paws, recommending it to friends, family, and even through my work as a board member for a nonprofit dog rescue. But this recent premium hike has made it impossible for me to keep coverage for my cats. At their age, switching to a new provider isn’t even an option. It honestly feels like Healthy Paws is pricing out senior pets—the ones who might actually need coverage the most. This leaves a bad taste and feels like a betrayal of the trust I placed in this company. I’ve now had to cancel both policies, and I’ll be sharing my negative experience widely to encourage others to explore alternative providers. Healthy Paws, you’ve let down a long-term customer and, more importantly, two pets who deserved better.
Insurer: Healthy Paws
By: Autumn
Support in a stressful time
It was such a stressful time but having the Pumpkin team behind us offered us so much hope and support. If it weren't for them, I don't think my fur baby would still be with me. How do you thank someone, company for that?
Insurer: Pumpkin
By: Lesa Alston
Pumpkin has been wonderful
Pumpkin has been wonderful! We took our dog to the emergency 3 times last year due to stomach issues. We got reimbursed 90% with no issues. Totally recommend it, excellent customer service!!!
Insurer: Pumpkin
By: customer
Pumpkin claims processing is really the…
Pumpkin claims processing is really the best I have seen. Submitting claims and backup documents is very intuitive and quick.
Insurer: Pumpkin
By: customer
First of all you can't get essential…
First of all you can't get essential wellness unless you take the accident policy. The cost of the insurance went up considerably for my one dog which I think was not so great. I had my dogs yearlies done before the end of the year thinking they were covered and they were not. I should have waited until now to do them.
Insurer: Pets Best
By: Cindy Higgins Stankus
No questions and paid promptly per my…
No questions and paid promptly per my contract.
Insurer: Pumpkin
By: Kevin