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Excellent service.
Very easy process. It was approved in minutes. Eased worry over emergency vet bills.
Insurer: Trupanion Canada
By: Annamay
Your staff is awesome and although I have not really had to use your service yet.
Your staff is awesome and although I have not really had to use your service yet. I would hope it would be as good
Insurer: Trupanion
By: Patti
Trupanion has been a reliable medical insurance provider for my pets for 10 years.
Trupanion has been a reliable medical insurance provider for my pets for 10 years. They promptly provide assistance, and they process and pay claims quickly. They are great! I highly recommend Trupanion.
Insurer: Trupanion
By: Judy
The few phone calls I have made over the past 5 years I have gotten misinformation each time.
The few phone calls I have made over the past 5 years, I have gotten misinformation each time. Basing my actions because of misinformation has caused a great deal of inconvenience and out of pocket costs that were covered by my policy! I really don't know if I believe any info anymore!
Insurer: Trupanion
By: Lucinda
Picked up the telephone when I called.
Picked up the telephone when I called. Extremely easy claim process. Very Very friendly representatives and piece of mind with my two dogs
Insurer: Trupanion
By: Ray
Not good not helpful.
Not good not helpful. Makes me question the policy and if I really need a insurance that isn't going to be there for pet when needed
Insurer: Trupanion
By: Michael
excellent customer service.
excellent customer service.
Insurer: Trupanion
By: Durland
TRUPANION is absolutely the best!
Can't beat the ease of filing claims and fast re-imbursements. We are so lucky to have TRUPANION for our insurance company.
Insurer: Trupanion
By: Emma
They refuse coverage for most injuries/ailments
My 2 year old dog tore her ACL, I hadn't had trupanion long enough for it to be covered, understandable, all of my other claims to them I have had to fight tooth and nail to get reimbursement. 9 months into paying for trupanion my dog tore her other ACL, now they are refusing to cover it because of the first injury, she is a liability... really?? Its not even the same leg so it isnt a preexisting condition..ISNT THIS WHY I HAVE PET INSURANCE? I do not recommend trupanion under any circumstance, it's a huge waste of money
Insurer: Trupanion
By: Brendan
I tried adding the preventative care…
I tried adding the preventative care when I signed up and it apparently didn't work. When I logged in for the first time, it says I have to wait a year to add this service. The website checkout process needs to be clearer so that customers can review and confirm all services before making payment.
Insurer: Spot
By: Marilee Malott