154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 13, 2009

First claim processed very quickly

I enrolled my pup in the Embrace insurance plan after spending considerable time researching all the pet insurance options out there. One factor that was important to me was the service I would expect to receive once I paid my premium. And I was not disappointed. Indeed, I was overwhelmed with the speed and accuracy of handling my first claim, which was for my little guy's annual wellness visit. I did my part, supplying everything in documentation that Embrace requested. In return, I received my reimbursement check in less than a week. Awesome. And emails from Embrace kept me updated on the processing of my claim: unexpected but very appreciated. They even suggested that I give my Bobo a nice tummy rub just for good measure. (I followed their suggestion!)

Insurer: Embrace

By: Susan

Useful
December 12, 2009

Lucky we got it

My husband laughed at me when I insisted we get pet insurance. 6 weeks after we got our puppy, she broke 3 toes....without pet insurance we would have a huge expense...luckily ASPCA covered our bill...just FYI, the vet we went to was very overpriced and pushed medications that were not needed. the vet hospital in Valley Stream NY. had we gone to a more reasonable vet, our bill would have been covered even more

Insurer: ASPCA

By: Sarit

Useful
December 11, 2009

Great customer service and response time is quick.

I am a new customer of Embrace and have 2 puppies. Lots of appts with the vet for shots, worms, ear infections, etc. I have sent my invoices in and had a response the next day and a check shortly after that. I am very pleased with Embrace and highly recommend them.

Insurer: Embrace

By: Amy

Useful
December 11, 2009

Great Customer Service, Quick Processing

I recently made a claim. Embrace contacted me through every step via email to let me know that they received my paperwork, processed the request and issued the payment. I received a check just 3 weeks after submitting the request. I am impressed and happy that I chose Embrace :)

Insurer: Embrace

By: TSS

Useful
December 11, 2009

So easy

I changed from Banfield to Embrance.Wellness plane is excellent and easy to claim.Thank so much for the great service.

Insurer: Embrace

By: Masami

Useful
December 11, 2009

Very easy process

We just made and received our first claim under the Wellness Plan. The process couldn't have been easier and everytime I needed to talk to somebody on the phone, the customer service rep was very helpful. The reimbursement check came faster than they promised. Thanks again.

Insurer: Embrace

By: Chris

Useful
December 10, 2009

Very Pleased & Grateful

My experience with ASPCA has been 100% positive. I insured my always-in-excellent-health 11 year old Cairn Terrier with the Premium coverage, estimating the higher costs of the broadest coverage available would come close to paying for itself within the year. Imagine my shock when, just 4 months later, my dog was diagnosed with hepatic lymphoma-- a cancerous lymph node in his liver. It was a relief to know the excellent ASPCA Premium Plan covered most of the costs, making the 18 week chemotherapy protocol affordable. I did not have to make a painful choice between my own finanical needs and the medical costs of my dog. Treatment for his cancer has been remarkably successful, he has an excellent quality of life, and his vets predict a possible two more years of enjoyable life ahead for my dog. I did some comparative research before I bought ASPCA pet insurance, and highly recommend the Premium Plan as the best coverage I could find for an older dog, as lesser options did not offer the same breadth of protection. I am very pleased and very grateful.

Insurer: ASPCA

By: Roberta

Useful
December 09, 2009

Great service, quick claim processing

Several years ago I spent $3,000 on vet bills for an older cat, and the aftermath of the expenses crippled me financially for a long time. I recently got a new cat, and decided to go with Trupanion insurance based on a friend's recommendation, hoping to avoid the same pitfalls that I encountered with pets in the past. About a month ago my cat Wiley, who is only two years old, had a urethral blockage and required $3,000 worth of treatment. Trupanion ended up covering almost $2,400 of the vet costs, without which I would not have been able to give him the treatment that he needed. They processed the claim within several days, and their customer service and professionalism were outstanding. Thanks to Trupanion Wiley is doing great, and I would whole-heartedly recommend their service for anyone that has new pets. The cost per month is very reasonable, so anyone should feel very comfortable hopping on board with Trupanion.

Insurer: Trupanion

By: Patrick

Useful
December 09, 2009

Great service, quick claim processing

Several years ago I spent $3,000 on vet bills for an older cat, and the aftermath of the expenses crippled me financially for a long time. I recently got a new cat, and decided to go with Trupanion insurance based on a friend's recommendation, hoping to avoid the same pitfalls that I encountered with pets in the past. About a month ago my cat Wiley, who is only two years old, had a urethral blockage and required $3,000 worth of treatment. Trupanion ended up covering almost $2,400 of the vet costs, without which I would not have been able to give him the treatment that he needed. They processed the claim within several days, and their customer service and professionalism were outstanding. Thanks to Trupanion Wiley is doing great, and I would whole-heartedly recommend their service for anyone that has new pets. The cost per month is very reasonable, so anyone should feel very comfortable hopping on board with Trupanion.

Insurer: Trupanion Canada

By: Patrick

Useful
December 08, 2009

A Great Experience..no hassles, no fuss!!

We bought pet insurance for our dog, Dakota last year. I chose Pets Best after much online research. We had to use the policy for the first time in Novemeber after we discovered a growth on her back leg. She had surgery to remove the growth and a biopsy came back non-cancerous...thank God! I submitted the bill, receipts and claim form and within several days, a check arrived in the mail. No hassle, no fuss, no trying to deny my claim, etc...It made the whole process a bit easier and less stressful for us. I have already recommended Pets Best to a friend that just adopted a dog. Thank you for delivering on your promise!!

Insurer: Pets Best

By: Deneen

Useful

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