154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

331,057 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,677 reviews

4.9
Healthy Paws

10,925 reviews

4.9
Fetch

5,119 reviews

4.9
Trupanion

58,897 reviews

4.9
Pets Best

14,559 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 07, 2020

I recommend pet insurance to everyone I know

I have had pet insurance since before it was cool. 15 plus years I believe. Nationwide used to be called VPI. I appreciate having the ability to tell the vet to "go ahead and do that test, she has insurance so I don't worry about cost". It's good to know I can treat my pets with the best available medicine. We have had root canals, eye problems, surgeries, one time incidents or accidents all paid no problem with our nationwide plan. I tell everyone who wants to listen that their dogs should have health insurance. We had a significant rate hike on our older dogs policy this year and almost canceled it, but I'm glad we did not because it has almost paid for itself with her eye problems this year. I love the Vitus Vet app and ease of submitting claims on the go. Reta collab there!

Insurer: Nationwide

By: T

Useful
May 07, 2020

Excelent service, smooth, friendly, efficient, fast. I felt very confidente feeling that you have Mariana´s back! Happy!

You guys rock, everything has been so good using your services the only and first time I needed it.

Insurer: Nationwide

By: Pablo

Useful
May 07, 2020

The worst!

I have had pet insurance for years with another company and because of their reviews I changed. What a mistake!! I had a Doberman that was diagnosed with kidney failure. It took forever to get his er visit paid. They want all kinds of notes that vet's don't do. As my vet said I'm done I'm out of the insurance business. I supplied them with by bill, codes and the notes that were available on the file. It's been a month and I still have not been paid on my puppies death. I always upload all forms and add notes to make it simple. I have spent hours on the phone with customer serve and they are nice but NOTHING gets done. Horrible! I cancelled my other dogs and went back to my old company that this would have been paid in 3-5 days .

Insurer: Healthy Paws

By: Dee

Useful
May 07, 2020

Thanks for fast clains processing

Over the past year, Nationwide as significantly improved it's claim submission and processing process. I used to dread filing claims for Hawk, our now seven year old golden retriever National Amateur Field Champion and family member. I was really surprised to find that submission process had been significantly upgraded, and that the turn around time for processing and paying claims shortened. Given that Hawk required ongoing monitoring and treatment for Ehrlichia, the expedited processing and payment process is greatly appreciated.

Insurer: Nationwide

By: Elizabeth

Useful
May 07, 2020

Very helpful

Took the time to explain policy to me

Insurer: Nationwide

By: Jennifer

Useful
May 07, 2020

We love Healthy Paws

We love Healthy Paws! They are great to work with, completely reliable, reimburse quickly and are nice folks to boot. They are really great.

Insurer: Healthy Paws

By: Dayna Macy

May 07, 2020

Great service

Excellent service

Insurer: Nationwide

By: Kanta

Useful
May 07, 2020

Best thing I did purchasing this insurance for my puppy

After emergency visit and overnight stay with a rather large vet bill I submitted my claim and with days the reimbursement came. I was so impressed with Nationwide insurance for my pet. A coworker overheard me talking and I highly recommended he get this insurance for his new puppy! Thank you

Insurer: Nationwide

By: Robin

Useful
May 07, 2020

Good policy

We are hoping that Romeo will continue to improve his cancer diagnosis . Payments for reimbursed payments have been quickly received Thanks

Insurer: Nationwide

By: Jennifer

Useful
May 07, 2020

Highly Recommend

I cannot imagine a better pet insurance company than Healthy Paws. After exhaustive research on insurance companies - it's all about cost, coverage, and customer service - we chose Healthy Paws for our newly adopted dog in Oct 2017. We added a second dog in August 2019. Both have had issues requiring medical attention. In every case Healthy Paws has done what they promised and saved us hundreds of dollars. With a user-friendly website, an easy way to file a claim, a swift approval and reimbursement process, and reassuring email communications, I highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Randy M

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