154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
323,822 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,675 reviews
10,919 reviews
5,109 reviews
58,886 reviews
14,554 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great customer service!
Filing claims are easy and reimbursement has been terrific! So glad we went with Nationwide! Highly recommend!
Insurer: Nationwide
By: Barry
I’m so glad I have this insurance
Great coverage. It really helped me
Insurer: Nationwide
By: Pauline
Some people clearly suck at their jobs and need to be fired.
When my cat was a kitten, I got him on a policy. He had worms and another minor issue at the time. These conditions were treated. Nationwide has records of this, because I submitted the claims and receipts, so they clearly know this. They put a "pre-existing" tag on his policy. I had to jump through hoops to get this removed, which shouldn't have been on there because they have the records and know this was addressed. The claim ultimately got paid, but it was way too long of a process and a lot more work that it needed to be. I also realized that I had a past claim rejected for this same reason. That's on me for not catching that one (I had multiple things on that claim and it slipped through the cracks.) I found the overall level of poor service staggering. Embrace Pet Insurance is starting to look appealing.
Insurer: Nationwide
By: Robert
Easy and simple to use.
Great service. Well worth it. Very easy and implementation to submit a claim.
Insurer: Nationwide
By: Stephanie
Pet insurance is worth every penny!!!
Love having this insurance for both my fur babies!! You guys have been excellent!!
Insurer: Nationwide
By: Magdalena
Slightly difficult getting an online claim set up but eventually it worked.
Getting the online claim was at first difficult but I was able to get the claim started with 2 tries. After which I downloaded the veterinarian’s receipt and a copy of the receipt within 2-3 days I received a notification of my claim processing and reviewing. About 3-4 days after the processing I received another email that payment would be made and I could deposit the insurance claim amount to my bank account which was very easy. (OnceI had set up a bank account, the funds could be deposited.
Insurer: Nationwide
By: Robin
Excellent Insurance Policy
The payment response time is getting faster. The service is excellent. Thank you for following up.
Insurer: Nationwide
By: Amedeo
Recommend
I cannot complain. Easy to submit receipts and quick to respond. If you call, they are courteous and friendly. The deductibles increased for 2020-2021 but they are covering more..
Insurer: Figo
By: Priscilla
I'm happy that your company is taking care of my pets!
Nationwide has so far been consistently reliable on the medical coverage of my dogs, when they get sick and needs checked. I'm so happy with how you take care of my lovies.
Insurer: Nationwide
By: Teresita
Lie about processing time
I have only used this insurance for preventive care so far. When I got the insurance a little over a year ago, claims were paid within 10 days. They advertise quick claim processing with the average claim processed in 5 days. My dog was seen on 2-15-20 for preventive visit and wellness check and has yet to be processed. I contacted customer service and was told process time can be up to 45 days. I received a survey about customer service the next day. Quit sending surveys and process claims! Definitely considering changing insurances.
Insurer: Pets Best
By: Marcy